MC4WP subscription error

  • Resolved pego

    (@pego)


    3 years, 1 month ago

    Hi,

    I am new to Mailchimp and am trying to use a subscription sign-up with my WP theme (Eduma). I am getting the ‘Oops…..’ error when testing this. Have generated and connected the API Key, and the form code is <input type=”email” id=”mc4wp_email” name=”EMAIL” placeholder=”Your email here” required /><input type=”submit” value=”Subscribe” />
    in the Debug Log I get the following:

    [2021-10-23 13:21:30] ERROR: Form 3101 > Mailchimp API error: 404 Not Found. Resource Not Found. The requested resource could not be found.
Request:
POST https://us5.api.mailchimp.com/3.0/lists/1beedf87e5/members
{"status":"pending","email_address":"pego****@gm***.com","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"49.179.202.211","tags":[]}
Response:
404 Not Found
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Resource Not Found","status":404,"detail":"The requested resource could not be found.","instance":"d0e41244-1e3f-f997-6da6-b6561798e8e5"}

    Most probably I just need to change something in the setup, but I am lost as to what. Please help. Thank you!

    This form is on the home page of https://projectmanagementforkids.com.au – as I have note yet launched the website the URL is currently protected with a password.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @pego,

    Thanks for reaching out to us.

    Can you please go to the “MC4WP” menu in your WordPress admin, click on the “Renew MailChimp Lists” button and test the form again?

    Thread Starter pego

    (@pego)

    Hi Harish,
    Thank you for your reply. I renewed the list as per your instructions, but still get the same error message (Oops. Something went wrong. Please try again later.).
    What else can we try?
    I really need this to work before launching the site.

    Thank you for your help.

    Plugin Contributor Lap

    (@lapzor)

    Please email a link to this thread to support at mc4wp.com

    Plugin Contributor Lap

    (@lapzor)

    For anyone reading along, turned out the form ID in the shortcode to show the form was different from the form ID that was being edited. Replacing the ID in the shortcode with the correct ID for the form solved the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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