Meaning of error ?

  • Resolved fatdaddy

    (@fatdaddy)


    7 years, 10 months ago

    Hi.
    I’m getting the “white screen of death”.
    Confirmed a plugin is the cause be renaming the plugin folder …….. then the errors stop.
    I have activated wp_debug and the error log.
    I’m struggling to ID a specific plugin so far BUT the errors I get are all similar, however I don’t understand what they are telling me ! (I have edited the domains)

    [29-Jan-2017 13:04:49 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 72 bytes) in /home/****/public_html/******.com/wp-content/plugins/so-widgets-bundle/base/inc/lessc.inc.php on line 3401

    Is this telling me that my host is not allowing me enough memory ?

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)

  • yes, exactly. You should contact your host, or log in and see if you can bump the memory size. The minimum recommended is 128MB but with plugins and complex menus 256MB is recommended. It seems that the error occurs when the less is being converted to normal CSS.

    If your host is being a b**** about it, it might be worth considering a better hosting provider.

    I hope this helps somewhat.

    I’m struggling to ID a specific plugin

    The error message you posted is pointing to /wp-content/plugins/so-widgets-bundle

    Thread Starter fatdaddy

    (@fatdaddy)

    yes, but I get similar messages with that deactivated and others activated ??

    Hence wondering if the base issue is my hosting .

    Thanks for the reply tho………… I” start be seeing if i can up memory

    Thread Starter fatdaddy

    (@fatdaddy)

    Looking at my hosting I have 20gb of disk space.
    Is this the same as “memory” ?

    No, it is not. Just as your computer might have 1TB of disk space and 8GB of RAM your server also has disk space (20 GB) and RAM (??MB). You need to contact your host, and ask them if they can up the ram allocated to your php. This is called “php memory limit”.

    Thread Starter fatdaddy

    (@fatdaddy)

    Thanks………… checked and it is set to 32mb

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This has nothing to do with that. WP needs to know it can use more memory.

    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    41943040 is 40MB. Increase it to 128M.

    Thread Starter fatdaddy

    (@fatdaddy)

    Host has upgraded me to 256mb and all is good now ??

    DO I still need to alter the config file ?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The host probably changed a setting elsewhere with the same effect. You don’t need to change anything if the problem’s gone.

    Thread Starter fatdaddy

    (@fatdaddy)

    Thanks everyone for the answers ??

Viewing 10 replies - 1 through 10 (of 10 total)
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