Media Being Upload causing no Publishing

  • Resolved hkraus1526

    (@hkraus1526)


    2 years, 11 months ago

    While trying to save or publish my story, I am receiving the following error code:

    “Saving is disabled due to media currently being uploaded.”

    yet no new media is being uploaded to my server or on the current page. I’m working with small video content that has been converted to lowest quality to reduce size so I don’t think that is causing this issue.

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  • Hello @hkraus1526 and thanks for opening a support topic. To help troubleshoot this please would you be able to provide the following information:

    1. Your Site Health information or You can share privately if you prefer via this form.
    2. Before you got this message did you choose to optimize any videos you uploaded?
    3. Can you see any console errors in the browser when you get this message?

    Let me know if you have any further questions.

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

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