Media library blank page on V6.6.5

  • Resolved jackmiles13

    (@jackmiles13)


    1 month, 4 weeks ago

    [wordpress V6.7.1 – Easy Social Feed V6.6.5 – PHP 8.2.21]

    I have a blank page in my media library with version 6.6.5. No error message when I activate the debug logs, I deactivated all the plugins on my site and tested only this plugin and the problem comes from this version. I did a rollback to V6.6.4 and I don’t have this problem.

    • This topic was modified 1 month, 4 weeks ago by jackmiles13.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author maltathemes

    (@maltathemes)

    Hi @jackmiles13,

    Thank you for reaching out.

    To help us better understand and resolve the problem, could you please provide a screenshot of the blank page you’re encountering? This will give us more clarity on the issue.

    We also highly encourage our customers to contact us through our dedicated support form for any further assistance. You can reach out by navigating to wp-admin -> Easy Social Feed -> Contact Us.

    Thank you for your cooperation!

    Thread Starter jackmiles13

    (@jackmiles13)

    Hi @maltathemes ,

    I just send you a message using the “contact Us” panel but I can’t join a link. I will wait for your answer on my gmail adress. To complete my configuration : Theme Astra V 4.8.10. I explored the code and all the thumbnails are there bu pushed down out of my field of view and the search bar is shifted down too.

    Thank for your support,

    Thierry

    My library also bugs after update. Any media upload results error message, any post update results blank page.

    In case of post update POST /wp-admin/post.php returns no location header comparing to cases without plugin activated

    WP 6.7.1, PHP 8.3.16

    • This reply was modified 1 month, 3 weeks ago by gymbee. Reason: invalid debug info

    I am also experiencing this bug on my websites. The ‘Grid’ style Media Library appears blank and any Media upload returns an error message. Switching to the ‘List’ style Media Library does work and displays the uploaded images and while uploads still throw an error they do appear in the ‘List’ style Media Library.

    After deactivating and then reactivating plugins and themes one at a time this plugin was the culprit of the issue. No errors are reported in any error logs.

    We also experience the same issues on version 6.6.5 – we noticed something is wrong when we received a white screen everytime we tried so save something. Log says “Cannot modify header information – headers already sent”

    Plugin Author maltathemes

    (@maltathemes)

    Hi @jackmiles13, @falkemediawy, @kaljoseck, @gymbee,

    Thanks for bringing this to our attention.

    Please download the plugin again from the plugin page and replace the existing one you’re using. This should resolve the issue.

    If you run into any problems, feel free to reach out.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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