Media files can't upload

Hi!

This is not a ”solution” to the problem – rather a workaround.

Can you upload the images using (s)ftp or scp directly to your server, and then access them from your media library?

Your uploads should be in:

/wp-content/uploads/

Like I said, not a solution, but maybe this way you could at least access the images from within WP.

Hi,
plz try this
https://www.ads-software.com/support/topic/media-library-wont-upload-images?replies=16

Sonai: Still didn’t work. I’ve already tried those .htaccess changes. As well as looking at the path to the media folder. Everything points to the theme having issues. I can’t get the theme to allow uploads on either of my sites when they have big photos. Yet any other theme will work just fine.

Any other possible solutions? Is there something special this theme does with uploads.

These are some of the errors I’m seeing in the logs:

====================Log 1====================

[fcgid:warn] (104)Connection reset by peer: [client <strong><IP></strong>:63615] mod_fcgid: error reading data from FastCGI server, referer https://www.mywebsite.com/wp-admin/upload.php
[core:error] [client <strong><IP></strong>:63615] End of script output before headers: async-upload.php, referer https://www.mywebsite.com/wp-admin/upload.php

====================Log 2====================

[core:error] [client <strong><IP></strong>:50743] End of script output before headers: media-new.php, referer https://www.mywebsite.com/wp-admin/media-new.php
[fcgid:warn] (9)Bad file descriptor: [client <strong><IP></strong>:64298] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function

====================Log 3====================

[access_compat:error] [client <strong><IP></strong>:42109] AH01797: client denied by server configuration: /var/chroot/home/content/01/2345678/html/mywebsitefolder/main/wp-content/uploads/evex.php, referer https://www.mywebsite.com/wp-content/uploads/evex.php
[access_compat:error] [client <strong><IP></strong>:42549] AH01797: client denied by server configuration: /var/chroot/home/content/01/2345678/html/mywebsitefolder/main/wp-content/uploads/_cache.php, referer https://www.mywebsite.com/wp-content/uploads/_cache.php

Here’s some helpful troubleshooting steps here:

https://rockdio.org/ayudatech/solution-to-3-5-an-error-occurred-in-the-upload-please-try-again-later/

I just resolved this same issue. Found a problem in my functions.php.

Hi jjvidaca,

This issue is being caused due to a restriction placed on your site by your web host. The reason why it appears with Minamaze and not other themes, is because Minamaze creates copied of each image you upload. The correct image size is then automatically used when needed to reduce page load speed time. As a result Minamaze needs longer to upload and create image copies.

To fix this issue please speak to your webhost and ask them to increase the max_execution_time variable to 300 seconds. Alternatively, you can achieve this by editing your wp-config.php file for your domain. To do this please follow the steps below.

• Open wp-config.php in your sites main directory via FTP (or cPanel)
• Scroll to the line which reads /* That’s all, stop editing! Happy blogging. */
• Add the code set_time_limit(60); above the line /* That’s all, stop editing! Happy blogging. */ text

This will override any conditions placed on your site by your host and you should now be able to upload images.

I hope this helps!. Let me know how you get on ??

Hi I’m having the same problem of not being able to upload any media files to my WP. I have godaddy hosting and called them, and we tried fixing it on both ends. It’s not the hosting, and the problem seems to be in word-press itself. It won’t upload no matter what theme I’m using, not by going through the FTP server or by the browser/flash uploader on the site. It’ll load 100% onto the site then read: HTTP Error.

Going through the FTP loads the pictures onto the server, but even being in the WP content folder doesn’t put them on the dashboard media file library.

Help?

Thanks ThinkUpThemes, I got it working again for now. I just had to set it to set_time_limit(90)

I just verified with the designer and they say it is working for them now as well. Thanks again.

Hi jjviaca,

Glad to hear the issue is now resolved!

If you get a chance we’d absolutely love for you to leave a review for Minamaze. Don’t worry if you don’t get a chance, we know how busy it can get when building a new site. ??

If you have anymore questions let us know!

OMG, thank you so much! Adding set_time_limit(90); to the wp-config file seems to have worked for me, too! (I’m using the Enfold theme, btw — seems like this is a general wordpress issue, as opposed to theme-specific).

Uncheck the box “Organize my uploads into month- and year-based folders” under SETTINGS > MEDIA > “Organize my uploads into month- and year-based folders”

That will fix the upload issue!

Sorry about that, here are the links again:

https://staging.maxplanckflorida.org/ss/ss1.png
https://staging.maxplanckflorida.org/ss/ss2.png
https://staging.maxplanckflorida.org/ss/ss3.png
https://staging.maxplanckflorida.org/ss/ss4.png