Media Insert into post/page not working
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Hi there,
I’m out of tricks with a problem I’m having with a client’s site. When adding a new post or page, the Add Media button brings up the media overlay, uploading or chosing an image from the library work fine, changes to the caption etc. work fine – only nothing happens to the post/page when hitting that “insert into post” button. When clicking that button I get back to the post page, but I still have a blank textfield, no image.I also cannot insert new images in old posts, so it does not seem to be limited to post-new.php. And in the list view of the media library I can attach an image to a new post, but that doesn’t make this image appear in the post. I don’t know if that did happen before, though.
That’s consistent behaviour across different computers, browsers (Firefox 35.0.1 and Chrome v40), with plugins enabled or disabled, with the customized theme the client’s using and a vanilla Twenty Fifteen theme. I’ve tried several tricks people have posted for similar problems with past versions of WP, but nothing helped.
To be sure, that problem already existed with WP4.1, I did the update to 4.1.1 today in hope that would help. It didn’t.
I also did update the complete filelist (except wp-config) of the site by ftp in case there was something missing somewhere. No change.I’m self taught on WP and anything but a coder, but it seems to me as if there’s a function call missing when clicking that button. The weird thing is that anything else on the site seems to work just fine. Oh, wait: for some reason Jetpack can’t connect to WP.com, there’s a 403 error; I guess I’ll have to sort that out with my hosting company, I don’t think both issues are related. But that’s all.
Is anyone else experiencing anything similar that is apparently _not_ related to a plugin or a theme? I’m really at a loss for more ideas here. Any help would be much appreciated.
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