Media Library and Uploader suddenly not working.

  • I have a site where the Media Library screen no longer will render the library of files. Also, the medial uploader has stopped working.

    I get the following javascript errors:

    GET https://test2.jisapp.rmamm.gov/wp-includes/js/plupload/plupload.full.min.js?ver=2.1.1 net::ERR_CONTENT_LENGTH_MISMATCH media-new.php:44

    Uncaught ReferenceError: plupload is not defined handlers.js?ver=4.0:406

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined

    I have:

    1. Uninstalled and deactivated all plugins
    2. Re-installed WordPress 4.0
    3. Added script debug true
    4. Cleared all caches

    All without success.

    Thanks in advance for any help offered.

Viewing 15 replies - 1 through 15 (of 31 total)
  • Thread Starter cwolff

    (@cwolff)

    IE gives a bit of a different error message:

    “SCRIPT5009: ‘plupload’ is undefined”

    Thread Starter cwolff

    (@cwolff)

    I think the problem might be with the following file:

    /wp-includes/js/plupload/plupload.full.min.js?ver=2.1.1

    When I view the file from the browser console it is empty.

    When I view the file on the server it appears normal/code, etc?

    Perhaps it is not loading for some reason?

    Thread Starter cwolff

    (@cwolff)

    So, I started from scratch, downloaded latest WP (4.0) did a basic install, no plugins, no themes and my problem persists?

    Now, when I got to my Admin/Media page I receive the following:

    net::ERR_CONTENT_LENGTH_MISMATCH media-new.php:32
    Uncaught ReferenceError: jQuery is not defined

    Any help here would be greatly appreciated!

    Thread Starter cwolff

    (@cwolff)

    This is incredibly frustrating.

    I have:

    1. Replaced all of my core wp php files.
    2 Deactivated/Deleted all plugins

    And the Media Library STILL will not render my uploaded media files table. Also clicking the “Add New” button results in the various javascript errors listed above.

    So, to further troubleshoot, I re-downloaded 4.0, installed into a fresh database. I did not add any plugins or new themes whatsoever.

    My problem persists on this flat fresh install. I am unable to view my uploaded media files and am unable to upload any new ones.

    ????

    I also have the same problem, I have recently upgraded to version 4. When I click on add media I don’t get an error message but nothing happens. I have tried various browsers and a couple of different computers still with very little success.

    Like Cwolff anyhelp would be greatly appreciated.

    Regards
    Gary

    Thread Starter cwolff

    (@cwolff)

    To further troubleshoot today I did the following:

    1. Fresh install of WP 3.8x, new site, new db user, etc

    2. Logged in, tested Media Library with success

    3. From Dasboard upgraded to 4.0

    4. Media Library broken

    5. Downloaded WP latest realease , did fresh install, new db user, etc

    6. Media library broken

    Running on IIS7, latest mysql. My Windows file permissions are unchanged using recommended settings. No plugins.

    Thread Starter cwolff

    (@cwolff)

    Has anyone been able to resolve this issue?? If so, please post!

    Thread Starter cwolff

    (@cwolff)

    Also unable to upload files from the page editor.

    “Plupload is not defined”…..

    Help?

    Thread Starter cwolff

    (@cwolff)

    I believe the problem here is that for whatever reason plupload.full.min.js will not load. My jscript console shows the error below:

    /wp-includes/js/plupload/plupload.full.min.js?ver=2.1.1 (Aborted)

    What would cause this?

    Thread Starter cwolff

    (@cwolff)

    I have found that as a workaround I can modify the “admin-header.php” file to force adding plupload.full.min.js .

    I know this is not a best practice, but am at a loss for another solution.

    Moderator James Huff

    (@macmanx)

    Would you please report this so the developers can take a look?

    https://codex.www.ads-software.com/Reporting_Bugs

    Thread Starter cwolff

    (@cwolff)

    I’ve added as a bug in Trac.

    Moderator James Huff

    (@macmanx)

    Thanks! Would you mind linking to it here for the sake of continuity?

    Thread Starter cwolff

    (@cwolff)

    https://core.trac.www.ads-software.com/ticket/30053

    Moderator James Huff

    (@macmanx)

    Wonderful, thanks again!

Viewing 15 replies - 1 through 15 (of 31 total)
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