media library blank icons

  • Hello everyone, i have a wordpress website with the IMPREZA THEME. But i can’t see my images in media library nor the website. the images only show if you go to edit mode. but the image link shows an error and doesn’t display.
    i have tried disabeling all the plugins. Changed wordpress theme. Changing permission settings in ftp upload folders (The images appear there).

    The hosting provider says to try a media library management plug in, i tried several none worked.
    i think this started when i updated wordpress version and theme version, but not really sure.

    i don’t know what else to do. Any ideas?
    thank you so much

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there,

    You should check in settigns -> media if your media upload path is set to default and to try to downgrade PHP version.

    Regards,
    Dragan

    Thread Starter avispa2020

    (@avispa2020)

    Thank you for your reply.

    In media settings i can’t see or change the upload path. However i checked trough ftp, and the files are uploading to wp-content/upload folder (Divided in monthly folders). My PHP version is at 7.2. Downgraded it to 7.1. No results.

    Best Regards

    You are welcome.

    Looks like a permission issue as you can see on the screenshot -> https://i.imgur.com/WRJoZ6g.png

    you should try to reset all permissions.

    If you don’t know how to do it ping me.

    Best Regards,
    Dragan

    Thread Starter avispa2020

    (@avispa2020)

    Hi, thank you for your reply
    previously i had changed the permissions through my ftp.
    because of what you said i instaled a wp all in one security plugin and set all to default permisions (To try a different approach).
    they reverted to their original 755 and 644. Wp-config at 640.

    same results as yours in dev.tools
    Gonna try my hosting provider again. because i am really running out of ideias

    Thank you
    best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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