• Resolved utahmicro

    (@utahmicro)


    After updating to version 4.0 not all media is displayed in the media library. New files upload, but do not display.

Viewing 11 replies - 1 through 11 (of 11 total)
  • kmessinger

    (@kmessinger)

    Is this the site https://www.utahmicro dot com/?

    Do you use the wpml media plugin?

    Do not display. Just blank or a gray box?

    Thread Starter utahmicro

    (@utahmicro)

    Yes that’s the correct url.
    Not using wpml media plugin
    Just a gray box.

    I’ve tried disabling all plugins, did not help.
    Changed the theme to Twenty Fourteen, did not change anything Checked permissions and they are correct Created a new WP test site under public_html, and it’s works ok there just not the main WP install.

    kmessinger

    (@kmessinger)

    When you click on the gray box does the attachment details screen open?

    Thread Starter utahmicro

    (@utahmicro)

    Yes, the attachment screen opens.
    It does not display the image there either, just a thumbnail of the gray box.

    Thread Starter utahmicro

    (@utahmicro)

    Correction, when I click on the grey box, it opens the attachment details and shows the image there.

    Thread Starter utahmicro

    (@utahmicro)

    Ok, this is strange.
    If I edit the image, and rotate it, it activates the save button. When I click save, it displays OK in the Media library.

    I try this with a few more and let you know what happens.

    Thread Starter utahmicro

    (@utahmicro)

    If I edit an image, that isn’t displaying in the Media Library, and just flip it vertically and then back, it makes the save button active.
    When I save it, it displays correctly in the Media Library

    Thread Starter utahmicro

    (@utahmicro)

    I received an email from the theme developer stating that the problem was in an .htaccess file, and has been fixed.

    kmessinger

    (@kmessinger)

    Great!

    i have the same problem…can you please help me, what did you do?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

Viewing 11 replies - 1 through 11 (of 11 total)
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