Media Library Error Does Not Appear

  • Resolved whatadewitt

    (@whatadewitt)


    4 years, 10 months ago

    Hi,

    I just discovered an issue with the plugin, when I upload a file to the media library I get this error:

    Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again.

    But when I was uploading to the plugin I was getting a 502 because this error doesn’t bubble up properly to the plugin. Took me way too long to figure this out ??

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  • Plugin Author AlanP57

    (@alanp57)

    Ok, thank you for bring it to our attention. I’ld to get some information about your site’s configuration and a copy of the file you tried to upload so I can reproduce this issue. Can you go to the Media Library Folders Support page on your site, to the System Information tab? There you can copy and paste the system information about your site into an email along with the image and send it to me at [email protected].

Viewing 1 replies (of 1 total)
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