Media library grayed out

Hi @kevindavis338,

Could you please show a screenshot of the issue? Also, please check the browser console for errors, and post them here

Best regards,
Anton

Here is the screenshot:
https://staging.cancerwellness.com/temp/media-upload.png

As far as the console, I’m seeing the following message:
Mixed Content: The page at ‘<URL>’ was loaded over HTTPS, but requested an insecure image ‘<URL>’. This content should also be served over HTTPS.

Can you try accessing the staging site via https://

Best regards,
Anton

That can be accessed via https, however, when I deactivate the Smush plugin, the thumbnails show.

@kevindavis338,

What hosting are you using? I would need to try and replicate the behavior to fix it.

Best regards,
Anton

I’m using Bluehost.

I’m using Linux and Apache.

Thank you,
Kevin

Hello @kevindavis338 ,

I have tested this on Bluehost server and I wasn’t able to replicate this issue at all.

Can you tell me if this is still happening if only Smush plugin is active on the site?

kind regards,
Kasia

Hello @kevindavis338

Hope you’re doing well!

We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

Have a good day!

Kind regards,
Nastia