Media Library Hell

Unless you provide a link to a page demonstrating the problem, no one will be able to offer much in the way of assistance.

WP Library Image

Disable all your plugins and see if the problem still exists. Make sure to test with fresh images too. If the problem persists with all plugins disabled, switch to the default theme and see if the problem is with your theme.

Those steps will quickly narrow down the issue.

A screenshot is of no use. What might help is a link to a page demonstrating the problem.

Oh man Esmi, you are a piece of work.. LOOK at the screenshot. THAT IS THE PROBLEM. You can’t work with an image in the Media Library if the MAIN image in the edit area is cut off…. thus you CAN’T make proper thumbnails… do you see the red lines with the “?” where is the rest of the image.

Jackson, unfortunately, I’ve tried that. I may have to do it again and see.

I see your username is quite apt then?

Duplicate topic: https://www.ads-software.com/support/topic/stuck-on-step-one

Do not post the same question in multiple topics. Stick to your existing thread.