Media Library Images are Not Visible for Web Stories

  • Resolved ajaytie

    (@ajaytie)


    1 year, 3 months ago

    I am experiencing an issue with the Google Web Stories Plugin where the images in my media library are not visible.

    View post on imgur.com

    In the console, I am receiving an error message stating that the resource has been blocked by the CORS policy and that no ‘Access-Control-Allow-Origin’ header is present.

    View post on imgur.com

    This problem is preventing me from creating stories as I am unable to see the images. I require assistance in resolving this issue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    Hello @ajaytie , thank you for your topic. This issue can be caused by using a Content Delivery Network (CDN) or other service to host your site’s assets. Without the correct HTTP headers set, the connection to CDN-hosted assets will be blocked due to?Cross-Origin Resource Sharing?(CORS). As noted in the console error message, Web Stories cannot load assets in this case because it is “blocked by CORS policy”.

    Please refer to this troubleshooting guide to help you get started on setting the correct headers, or reaching out to your hosting provider to assist.

    Plugin Support Luckyna San

    (@luckynasan)

    We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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