Media Library Not Loading
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Hello,
The media library is not loading in the icon view, yet clicking to view the library as a list shows the files.
I don’t get it.
Also, when trying to upload a new image to a post either by clicking on the ‘Add Media’ tab or by setting the featured image, the media library doesn’t load. The grey circle loading’ icons just keeps spinning and spinning.
If I try to upload a new image into the post, again by either way – it doesn’t work, and instead just shows an error afterward.
I contacted my hosting support to see if they could help me and they tried everything possible (restoring to previous versions, changing to the default theme, deactivating all plugins, and reverting core files) none of this worked, they told me to get ahold of wordpress support so here I am. ??
Anyone else have this issue, is this something wordpress is aware of, or is there any fix I could try?
Thanks!
P.S. If it helps any, I am using the Genesis Child sample theme for my site, as well as google chrome browser.
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PLEASE NOTE: I have not tested this, but I found this for the 3.9 media library not working and apparently it involves the WP_Image_Editor default to GD. Add this snippet of code your functions php file:
function ms_image_editor_default_to_gd( $editors ) {
$gd_editor = ‘WP_Image_Editor_GD’;$editors = array_diff( $editors, array( $gd_editor ) );
array_unshift( $editors, $gd_editor );return $editors;
}
add_filter( ‘wp_image_editors’, ‘ms_image_editor_default_to_gd’ );Here was my solution – Hope this works for you!!
Sometimes I like to think that there are gremlins in the machines!!
Like everyone else in this thread, I’ve had the same problem with the library … but in an instance like this, many may be happy to know what the simple solution for me was! (and hopefully you too!!!) … so I took the advice of others in this thread and called my host company (thankfully they offer 24/7 phone support). The rep checked the log file which logged some “insufficient memory” and he increased my minimum/maximum memory through PHP.ini. For future reference, I asked him how would I do this and this is the way:
1) Go to your cPanel
2) Look for an item named something like “CGI and Scripted Language Support” and click it. When the page loads, you should see a list of several items, mostly different types of scripting, maybe mySQL database … and your Error Logs file should be listed there too!
3) Click on something like “PHP Scripting” option. When the page loads, there should be a text area that is titled something like “Edit your php.ini file for PHP 5.3”
4) Do a page “find” in your browser (Ctrl+F) for keyword “memory” and it will jump down to the lines in the PHP.ini file where “memory” is mentioned. It should look something like this:
; Maximum amount of memory a script may consume (128MB) ; https://php.net/memory-limit memory_limit = 256MThe rep increased the minimum to 128MB (from 64MB) and the max to 256M. Change the amounts and click the [Save] button!
Whalla!! Your image library should be working as normal now!!!
PS: This memory solution also solved another problem for me with updating WordPress plugins (through the WordPress plugins page). I would get a “500 Error/install failure” 100% of the time and would always have to update/install plugins manually through FTP. After the increased memory, that’s a problem of the past!!
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