Media library not working when VFB activated

  • Resolved beanda81

    (@beanda81)


    8 years ago

    Hi Everybody,

    I’ve installed this great plugin and every thing was working well, but from this morning the Media library is not working when VFB is activated.
    I’m using the last version of WP, my theme and (obviously!) VFB.

    I tried to:
    – disable all plugins and use default theme – reactivate only VFB, but the problem persist.
    Pleas note:
    – if I disable VFB, media library works like usual.
    – when active, the plugin correctly works
    Other info:
    – https://www.beatriceandalo.it/sito300/
    – using firefox on linux mint

    Thanks for any reply

Viewing 4 replies - 1 through 4 (of 4 total)
  • shanemorgan7

    (@shanemorgan7)

    Hi Beanda81,

    Does this behavior happen in other browsers?

    Thanks!

    Shane
    VFB Pro Support

    Thread Starter beanda81

    (@beanda81)

    Hi Shane,
    thanks for the quick answer.

    Yes, this behavior happen in other browsers. I tried:
    – Google Chrome on win 7
    – Firefox on win 7 and on linux mint
    – Explorer on win 7

    I’ve noticed that I can visualize the media files using list vue, but not using grid vue.
    The matter is that I cannot add an image or a gallery … or better I can’t reach any media writing a page or an article. I can’t even set a featured image.

    Thanks for your help.

    Joseph

    (@josephk77)

    Hello Beanda,

    Can you please open a ticket on our Pro ticket area at VFBPro.com, normally that is for paid users only but in your case we would like to investigate this issue further. Please mention that I sent you over from free for a better look.

    Thanks,
    Joseph
    VFBPro Support

    Thread Starter beanda81

    (@beanda81)

    Sure,
    thanks a lot, Joseph!

Viewing 4 replies - 1 through 4 (of 4 total)
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