Media Library says 0 sizes compressed.

  • Resolved groovesocket

    (@groovesocket)


    3 years, 1 month ago

    Looking at the Media Library, it says 0 sizes compressed. And looking at the details, it says I don’t have any images sizes. That doesn’t make sense.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter groovesocket

    (@groovesocket)

    The compression details for each image also shows “Not Present” for each image size.

    Plugin Author TinyPNG

    (@tinypng)

    Hi there!

    Sorry to hear that you are experiencing issues with the plugin. We’d be happy to look into this. I believe we also received a support ticket from you. We have sent you a reply, have you seen this?

    If not, could you please let us know if you are using any other WordPress plugins?

    Thread Starter groovesocket

    (@groovesocket)

    Yes, I have seen the reply from the support ticket. I didn’t know that both requests went to the same recipient. I responded to the support ticket response. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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