Media.net unoptimisable

@chrismenning1990 can you share your domain so we can review the ads.txt file to see if there’s a formatting error or something in the file?

@chrismenning1990 Can you post your domain here so we can check your ads.txt file?

hey guys,

Thank you for you response.

It looks like app-ads.txt is reading the text but ads.txt is not.

https://gastronomerlifestyle.com/ads.txt

https://gastronomerlifestyle.com/app-ads.txt

On media vine it can only read ads.txt.

thank you

sorry media.net not media vine.

@chrismenning1990 are you able to check the ads.txt revisions to see if you need to roll back to a prior version to ensure the ads.txt changes are appearing? It could also be a conflict with a security-related plugin as we’ve seen where the ads.txt file gets blocked by security plugins. And it could also be an issue with a caching plugin caching an older version of the ads.txt file. Can you check for other installed plugins and see if you have a security or caching plugin installed?

Hi @jeffpaul sure how do i check the revisions?

Yes the plugins for security and caching I use are:

– auto-optimise
– Breeze
– Sucuri Security

Do you suggest to deactivate each one in turn and see if that has an effect?

@jeffpaul I have checked previous revisions and it seems only the google text is showing up when I check.

@jeffpaul I have also deactivated the listed plugins to see if that worked but no change. Help!

@chrismenning1990 Do you have an ads.txt file already on your server? And are you able to take a screenshot of the revisions you see for ads.txt in your WordPress dashboard?

hi @helen thank you for reaching out. Please see the url of the screenshot attached.

Yes as far as I am aware the server does have an ads.txt file.

https://snipboard.io/Xl0jg9.jpg

@chrismenning1990 your screenshot shows 16 revisions to the ads.txt file and it appears the latest version includes 9 records though the publicly available ads.txt file only shows the google.com record. Are you able to check the root directory of your webserver to see if an ads.txt file already exists there? Also can you confirm that rewrites are enabled, that your site URL does not contain a path, and whether you’re set up as a single instance or a WordPress multisite?

@jeffpaul unfortunately I don’t have access to the root directory. how do I check if rewrites are available?
I think the wordpress is set up as a single instance.
Unfortunate these questions I cannot answer without paying for the service of the people who built the website. is there anyway around this that you can help with?

@chrismenning1990 you can see your site URL settings at https://gastronomerlifestyle.com/wp-admin/options-general.php. Sharing that plus the export from https://gastronomerlifestyle.com/wp-admin/site-health.php?tab=debug (click Copy site info to clipboard) will help us attempt to triage this further.

Hey @jeffpaul thanks for the info!

my WordPress Address (URL) Site Address (URL) are both https://gastronomerlifestyle.com

Below is the site health info

### wp-core ###

version: 5.3.4
site_language: en_GB
user_language: en_GB
timezone: Europe/London
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 476
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/329752.cloudwaysapps.com/kzafranrdz/public_html
wordpress_size: 1.46 GB (1571308626 bytes)
uploads_path: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content/uploads
uploads_size: 1,019.95 MB (1069499550 bytes)
themes_path: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content/themes
themes_size: 64.40 MB (67524319 bytes)
plugins_path: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content/plugins
plugins_size: 102.75 MB (107739041 bytes)
database_size: 141.53 MB (148406272 bytes)
total_size: 2.76 GB (2964477808 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: My Listing (my-listing)
version: 2.4.4
author: 27collective
author_website: https://27collective.net/
parent_theme: none
theme_features: post-thumbnails, automatic-feed-links, woocommerce, title-tag, admin-bar, menus, html5, custom-background, header-footer-elementor, widgets, editor-style
theme_path: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content/themes/my-listing

### wp-themes-inactive (6) ###

Bridge Child: version: 1.0.0, author: Qode Interactive
Bridge: version: 17.2, author: Qode Interactive
Twenty Nineteen: version: 1.4, author: WordPress Team (latest version: 1.7)
Twenty Seventeen: version: 2.2, author: the WordPress team (latest version: 2.4)
Twenty Sixteen: version: 2.0, author: The WordPress Team (latest version: 2.2)
Twenty Twenty: version: 1.1, author: the WordPress team (latest version: 1.5)

### wp-plugins-active (19) ###

Ads.txt Manager: version: 1.3.0, author: 10up
Autoptimize: version: 2.6.2, author: Frank Goossens (futtta) (latest version: 2.7.7)
Breeze: version: 1.1.4, author: Cloudways (latest version: 1.1.7)
Classic Editor: version: 1.5, author: WordPress Contributors (latest version: 1.6)
Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi (latest version: 5.2.1)
Custom Scripts for Customizer: version: 1.1.0, author: Nazmul H. Rupok
Duplicate Post: version: 3.2.4, author: Enrico Battocchi (latest version: 3.2.5)
Elementor: version: 2.9.7, author: Elementor.com (latest version: 2.9.14)
Gutenberg: version: 7.8.1, author: Gutenberg Team (latest version: 8.8.0)
Recipe Card Blocks by WPZOOM: version: 2.6.1, author: WPZOOM (latest version: 2.7.1)
SMTP Mailer: version: 1.0.8, author: naa986
Smush: version: 3.6.1, author: WPMU DEV (latest version: 3.6.3)
Structured Content: version: 1.4.2, author: Gordon B?hme, Antonio Leutsch (latest version: 1.4.4)
Sucuri Security – Auditing, Malware Scanner and Hardening: version: 1.8.24, author: Sucuri Inc.
Ultimate Addons for Gutenberg: version: 1.14.7, author: Brainstorm Force (latest version: 1.17.0)
UpdraftPlus – Backup/Restore: version: 1.16.22, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.16.26)
WooCommerce: version: 4.1.1, author: Automattic (latest version: 4.4.1)
WooCommerce Stripe Gateway: version: 4.4.0, author: WooCommerce (latest version: 4.5.2)
Yoast SEO: version: 14.3, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 4 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 4 GB
imagick::RESOURCETYPE_MEMORY: 2 GB
imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.9.0-12-amd64 x86_64
httpd_software: Apache/2.4.25 (Debian)
php_version: 7.3.19-1+0~20200612.60+debian9~1.gbp6c8fe1 64bit
php_sapi: fpm-fcgi
max_input_variables: 2500
time_limit: 6000
memory_limit: 1024M
max_input_time: 60
upload_max_size: 128M
php_post_max_size: 128M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.1.45-MariaDB-1~stretch
client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: https://gastronomerlifestyle.com
WP_SITEURL: https://gastronomerlifestyle.com
WP_CONTENT_DIR: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content
WP_PLUGIN_DIR: /home/329752.cloudwaysapps.com/kzafranrdz/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

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