media upload error

  • Lorifellow

    (@lorifellow)


    10 years ago

    I have not been able to upload an audio file to my library. I cannot find the format requirements to know if I’m doing something wrong. I’ve made sure my upload size limits are well over the file size (per my server). The upload process begins and then behaves as though it will upload successfully, then give me the message: HTTP error. What does that even mean? Can someone help me? Please.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Lorifellow

    (@lorifellow)

    Can no one help me with this error/issue? The only forum discussions I can find are from 5 and 6 years ago with much older versions of WP. I can’t move forward without these uploads and don’t know what else to try. Anyone? Please? Bueller…?

    Moderator t-p

    (@t-p)

    – what exactly is the error?
    – Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.

    Thread Starter Lorifellow

    (@lorifellow)

    The issue has finally been resolved. Thank you for your follow up. It was terribly frustrating. I was able to work with my host to find a solution. Simply deactivating plugins and increasing server upload sizes were not enough.

    Moderator t-p

    (@t-p)

    Simply deactivating plugins and increasing server upload sizes were not enough.

    Then what was enough?

    For the benefit of others who may have similar problem, do you mind sharing?

    Thread Starter Lorifellow

    (@lorifellow)

    I don’t mind at all but sadly I’m such a novice at all of this I’m sure my answer would actually help. My host worked behind the scenes. They would updated something and had me try again. It took many attempts and the final change they made took a long time to finish and take effect. We worked on it for about an hour to pinpoint whatever was interfering. They assured me the final fix would be permanent so I shouldn’t have that problem again. I’m sorry I am not familiar enough with the terms he used to remember them accurately.

    Thread Starter Lorifellow

    (@lorifellow)

    I do know some of it was theme related even though my theme thought it was all server upload size

    Moderator t-p

    (@t-p)

    Okay, thanks ??

Viewing 7 replies - 1 through 7 (of 7 total)
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