Mediacloud & S3 stored images cannot be regenerated

  • Resolved dev

    (@devksec)


    9 months, 2 weeks ago

    Hello,

    When attempting to use this plugin to re-generate our images (hosted in an S3 bucket/ CDN with mediacloud) It states:

    Skipped Attachment ID?1651?(woocommerce-placeholder): The fullsize image file cannot be found in your uploads directory at?https://cdn.WEBSITE.co.uk/woocommerce-placeholder.png. Without it, new thumbnail images can’t be generated.

    However, the image URL does load the full size image ? So it’s found and the CDN url is correctly shown.

    Any ideas on how to fix ?

Viewing 3 replies - 1 through 3 (of 3 total)

  • When I try to load the link myself it’s not working. It looks like your site is no longer active. If you do keep having this issue with another site I recommend checking that you don’t have another plugin modifying how your uploads directory works as this can cause issues for regenerate thumbnails when it looks for your files to regenrate a thumbnail

    Thread Starter dev

    (@devksec)

    Hello,

    The URL is an example, it’s not the real one. We’ve managed to use Mediaclouds own thumbnail regenerate (Pro feature) instead.

    It seems this plugin is not compatible with mediacloud hosted media.

    Plugin Support Jay

    (@bluejay77)

    Hi @devksec,

    Indeed, this plugin only supports locally stored media. I’m glad to hear you found an alternative that worked for you, however!

Viewing 3 replies - 1 through 3 (of 3 total)
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