mega menu and wpml

  • Resolved estrogeni

    (@estrogeni)


    1 month ago

    Hello, we are experiencing an issue with the megamenu and WPML: we have correctly translated the megamenu, which is also visible within the “Translations” section of the WPML plugin. However, the menu does not appear in the frontend, despite the head template being translated and the menus synchronized between languages. Is there a step we are missing, or is this a known issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sophia Support

    (@marsismyhome)

    Hi. Thank you for choosing our product.

    Kindly check our tutorials on this topic:
    https://youtu.be/MqQd1ISV-JY
    https://www.youtube.com/watch?v=lzWYMq1BJsA&t=0s

    Hope this helps.

    Kind regards,
    Sophia

    Thread Starter estrogeni

    (@estrogeni)

    Thank you for your prompt response. However, this issue is not related to the translation of the template header or the individual Elementor section of the megamenu. The problem lies in the fact that, even after synchronizing the menus across languages, the megamenu does not appear in the translated version of the site. Perhaps I need to recreate the megamenu in Elementor, duplicating the section from the primary language into the new language?

    Plugin Contributor George

    (@rubeushagrid13)

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.ads-software.com

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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