• Resolved jmgarcia34

    (@jmgarcia34)


    Hi!

    I followed all the steps to create a mega menu and didnt show it in the menu ??

    I use elementor and create a header like always or using elementskit builder, activate the “Enable this menu for Megamenu content”, activate the toggle button in green, create a template ….

    But doesnt work…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @jmgarcia34

    I can understand the issue you are having. In order to use the Megamenu feature, please make sure that you are using the Ekit Nav Menu Widget on the Nav section which is a must(screenshot). Otherwise, the Megamenu Feature will not work.

    After that, if you still facing any issues, feel free to reach us at our support center. You will get the link to our support board from the plugin details page. Waiting for your valuable response.

    Best Regards
    Prosenjit

    Thread Starter jmgarcia34

    (@jmgarcia34)

    Hi again!

    Yes, i tried with this Ekit Nav Menu and doesn′t show.

    Today, when i enabled the mega menu and i click on the blue boton to create a megamenu….i can′t, i dunno why ??

    Hey @jmgarcia34 ,

    ?First try to deactivate all the plugins except Elementor and ElementsKit. After that if the issue still persists then switch your theme to the default theme like 2020 theme or Hello Elementor theme.

    Then if the issue still persists, please navigate to our plugin’s detail page and open a support ticket at support center. Our dedicated support team will look into the issue and let you know the update as soon as possible.

    Regards,
    Benjir

    Enamul Mohon

    (@enamulhoquemohon)

    Hi @jmgarcia34,

    Please send an screenshot where you’re having the issue. Make sure you’ve update the latest version of ElementsKit.

    Or, Provide us steps to reproduce the issue on a separate fresh installations.

    Kind Regards,
    Mohon

Viewing 4 replies - 1 through 4 (of 4 total)
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