Mega menu resseting WordPress menu

  • Hello and happy new year

    Unfortunately , the issue of menu resetting is continuous.
    After a hole day of all working fine, suddenly approximately the same night hour after 23.00 every day, I’ve got my main menu in a mess. When I go into word press menu I see my menu items some not even there some in the wrong order ant is is totally frustrating.

    Because my menu is complicated I have to do the same time every evening to restore the DB to a previous working day. I do not know what else do to as i cannot export the whole menu setting from wordpress and mega menu it is not easy needs customizing again, I want to ask if anyone came in a situation like this?

    BR

    Michael

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi Michael,

    Happy new year to you too.

    The only time I’ve ever heard of a similar problem is when users run into the WordPress Menu Item Limit: https://www.megamenu.com/documentation/menu-item-limit/

    However that only “kicks in” when you click the “Save Menu” button. It does not happen randomly.

    Please can you help me track down the problem by answering:
    Are you working on your site (in any capacity) at around 23:00 on the days this happens?
    Are you 100% sure you are making no changes to the site around that time?
    How many items do you have in your menu?

    Regards,
    Tom

    Thread Starter diriras

    (@diriras)

    Hello Tom,

    i will check the article you have send me. I even open a staging.sportlive.gr site to better understand the problem.
    I ‘ve made further investigation disabling the mega menu and the problem still persists so it is not the plugins fault, which makes it very difficult for me to understand the root cause.
    I even disabled caching plugins and approximately every third party plugin i have in my site. I came to a conclusion that theme newspaper Tagdiv is messing with my database and corrupts the main menu i cannot think of anything else..

    If you have any idea after this information please share.

    Best Regards

    Michael

    Plugin Author megamenu

    (@megamenu)

    Hi Michael,

    Its unusual for things to break themselves whilst you’re not using the site, i.e. things do not usually happen randomly. It sounds to me more like an issue with your hosting provider, maybe they are running a backup or restoring a backup automatically at a certain time. That would be unusual, but the issue you are experiencing is unusual also. It is hard to say but that would be where I would start looking (maybe even try moving your site to a different host).

    Regards,
    Tom

Viewing 3 replies - 1 through 3 (of 3 total)
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