• Resolved jaredforth

    (@jaredforth)


    I have a user in a folder called “Grad List” that shows up on the backend but not the frontend. I am using the shortcode “[memberfindme open=”!directory” ” folder=”Grad List”]” and it seems to be pulling in the members in the folder correctly with the exception of one, Ira J. Metrik. When logged in, I can see this member in MemberFindMe > Folders > Grad List but he is not showing up on the page with that shortcode. Why is this happening?

    The page I need help with: [log in to see the link]

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  • Plugin Author MembershipWorks

    (@sourcefound)

    Hi jaredforth!

    There are several possibilities:

    1. The account for the member has the privacy setting “Do not list in directory” enabled

    2. The membership level associated with the member has “Allow these members to be listed in directory” setting disabled

    3. The member account is past due, and is automatically delisted from the directory in accordance with the setting for “Disable member’s directory listing after past due this number of days” under Organization Settings > Integration > Membership Settings.

    Do note that your shortcode as given above appears to be invalid with an extraneous quotation mark after “!directory” and before “folder”, the shortcode should be:

    [memberfindme open=”!directory” folder=”Grad List”]

Viewing 1 replies (of 1 total)
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