Member directory disappear when logged out

  • Resolved gmmpb00

    (@gmmpb00)


    4 years, 6 months ago

    I have only one member directory witch only display user roles. They are nail artists and when a logged out visitor would like to browse sometimes it seems empty

    I must write the following css to appear: .um-members {display:block !important}

    But after some days I have to put this there again and again because it doesn’t last more than a few days.

    Logged in users can see anytime but when a logged out user would like to browse its just empty. The filters are visible on the top of the page but the users are not.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Towhid

    (@cryptex_vinci)

    Hi @gmmpb00

    Can you please post your site address here.

    Thread Starter gmmpb00

    (@gmmpb00)

    Sure its

    https://Www.nails.hu

    And the member directory is

    “Mukormos kereso”

    Stands for nail artist finder

    If in case you see the directory i put the css yesterday

    Thank you for your time!

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @gmmpb00

    Does this issue occur with a default WP theme?

    Regards,

    Thread Starter gmmpb00

    (@gmmpb00)

    Hi @champsupertramp

    I am using um theme on my site, tonight when the traffic is low I will try to check if its occur, but I am not sure how to reproduce this issue, today it happend also with user activity timeline as well as um member directory

    I have used a shortcode: [um_loggedout ultimatemember_activity] also the same code for member directory for a longer period it was fine but after it disappeard again.

    Intresting thing:

    When I see the page does not appear I login to admin refresh the pages and they are up again. I am not sure what can cause this issue.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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