Members Directory Only Works to Show ALL, not selected roles

  • Resolved creativeleif

    (@creativeleif)


    5 years, 1 month ago

    I am using
    latest plugin (free version)
    latest wordpress
    beaver builder
    php 7.2
    REST Api v.2.0

    I am not able to show a specific role in the member directory. If I select a UM_Member role, a WP_User role, or even if I tick all the roles the member directory says “We cannot find any users who match your search criteria.” when there are actually 5+ users that should fit be displayed.

    I have checked all the settings and nothing seems to work. The ONLY thing that “fixes” it is if I uncheck all the roles in the directory. Then they all show up. It’s strange.

    The issue seemed to start when I moved my site to a staging area (not localhost). It was working before.

    I have uninstalled and reinstalled. I have done troubleshooting, too. No fix. My last resort is to uninstall and erase all UM data, which I am hesitant to do because I have put a lot of work into what I currently have.

    Is there something I am missing? Can someone help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @creativeleif

    Sorry for the late response. We were busy catching up with the support backlogs.

    Please feel free to re-open this thread if you’re still encountering issues with the latest version of Ultimate Member plugin.

    Regards,

    kernkraftx360

    (@kernkraftx360)

    I face the same issue as topic starter. Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
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