members form 110 does not finish loading.

  • I have a members search page on my site. This page worked until recently. Now when I go to the page the search field and button show but are not active, and the icon indicating loading runs continuously. The only thing on the page other than the title is the shortcode

    [ultimatemember form_id=”110″]

    Can you help me with this?
    I am on version 2.1.5.

    • This topic was modified 4 years, 9 months ago by artroyer.
    • This topic was modified 4 years, 9 months ago by artroyer.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Towhid

    (@cryptex_vinci)

    Hi @artroyer

    Can you please disable or update the Ultimate Member – reCAPTCHA extension and check if the issue is still there.

    Thanks

    Thread Starter artroyer

    (@artroyer)

    Thanks for the quick response. I deactivated the reCAPTCHA extension and the problem is still there. There was no change. What would you suggest I try next?

    Thanks

    Thread Starter artroyer

    (@artroyer)

    Hi @cryptex_vinci

    I just noticed the tag in your reply, and I thought I might need to add it to the reply. So, here it the post again.

    Thanks for the quick response. I deactivated the reCAPTCHA extension and the problem is still there. There was no change. What would you suggest I try next?

    Thanks

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi,

    This may be because of a plugin/theme conflict. Can you do a conflict test and see if the issue goes away? This doc explains how to do a conflict test if you are not sure: How to do a plugin/theme conflict test?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @artroyer,

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter artroyer

    (@artroyer)

    Hi @champsupertramp
    I installed the “WP Rollback” plugin and rolled back theme for over a year and the problem persisted. I then restore the theme to the current version and rolled back the Ultimate Member plugin set by step until the problem cured itself. It seems this problem was introduced in version 2.1.0 of the Ultimate Member plugin.

    I am using the “AccessPress Lite” Theme. I will also notify them of the conflict. However, I will stay on the 2.0.56 version of Ultimate Member until I hear from you.

    Regards
    Ron Troyer

    Thread Starter artroyer

    (@artroyer)

    Hi @champsupertramp

    Is anyone looking at this, or has it fallen off the radar? I can understand if this is taking a while, but I would like to know if it is even being worked on.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘members form 110 does not finish loading.’ is closed to new replies.