Members get a “This activation link is expired” error when verifying.

  • Resolved lisamr

    (@lisamr)


    3 years, 5 months ago

    Hello!

    I have UM (Version 2.1.20) set up where all they need to do to register is verify their email address. An email gets sent to them with a “Verify” button and link, but when they click on the button they get an error: “This activation link is expired or have already been used.”

    Even though they get that error, their account is approved and they can then log in.

    How can I fix this? Thank you!!

Viewing 7 replies - 1 through 7 (of 7 total)

  • @lisamr

    UM design issue with the email “Activation” and “Reset password” links

    You can read my bug report here:

    https://github.com/ultimatemember/ultimatemember/issues/845

    These link errors have not been investigated for a long time why they cause errors.
    Hopefully UM Developers will take action now.

    Your users are being activated and logged in before they click on the links.

    Thread Starter lisamr

    (@lisamr)

    @missveronicatv

    Thanks for the information. I tried adding rel=”nofollow” to the link but that didn’t help. ?? As a workaround for now, could I put the verification link in the email but hide it and offer them a login link instead? The verification link would get scanned and they would be approved, but all they would see is the login link. They could then login and access the site. Thoughts?

    I really hope someone figures it out, because I need email verification to work or I’ll have to look at other membership options.

    Thank you!

    @lisamr

    Yes, you can try this workaround.

    Thread Starter lisamr

    (@lisamr)

    @missveronicatv

    That doesn’t work either ?? For me, if I didn’t click the link and tried to login, it wouldn’t let me. I had to click the link (which gives the error) to be approved. So hiding the link won’t work.

    Any other ideas?

    Thank you!

    @lisamr

    A quick fix for this issue:
    https://github.com/MissVeronica/um-landing-page-for-email-links

    Hi all who see this.

    I had something like this as well but it had to do with my hosting service and how it was caching and interrupting this process (i think it was cookie related). WPEngine was the host.

    Hope this helps.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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