• Hi,
    I’m having some problems with members page visualization. The card of some users (not all) who uploaded a cover photo is hiding the “display name” and “tag line” information (tag line isn’t a big problem, but members name I would like to be seen).
    Why it’s happening?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @tavomenas,

    It looks like a conflict with your theme or one of your plugins.
    Please do a quick conflict test so we can rule out any conflicts and see if it helps.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter tavomenas

    (@tavomenas)

    Hi,
    I’ve done the conflict test and it doesn’t solve the issue.
    Tried with different pictures and every picture has it’s own behavior and is shown in different way as a cover photo.
    When I change the resolution of the picture and upload it again the way it’s shown doesn’t change.

Viewing 2 replies - 1 through 2 (of 2 total)
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