Members Unable To Login On Site

  • Resolved petslife

    (@petslife)


    6 years ago

    Hi,

    I am using the free version of Membership2.
    I am able to create a new member account OK but when I login again to select a membership plan (using a page with the [ms-membership-login] shortcode) I get the message “Wrong username or password” above the username box. I have tried this with a few different member accounts and get the same result.

    The site has a trial period built into the membership. I received an email from the system informing me of the end of the trial period but when I clicked on the link to renew the membership it reverted back to the “Wrong username or password” message as mentioned above.

    Also, I seem to remember that when I created the new member account, at the foot of the account page, it did not say new user name when it states that “You are logged in as username”, it just stated “you are logged in as ..” i.e. two dots.

    When I first started to create this site I created it as a test site, on a separate domain name. I then copied these files onto the correct domain name to finalise the site and it’s this new site that the problem exists on. I am able to operate the member login OK on the test site.

    Can you suggest a remedy for these issues please?

    Regards

    Ian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter petslife

    (@petslife)

    Hi,

    I have managed to resolve part of the problem which was a conflict with reCaptcha on the login page, however, I still have the issue with the . (dot) appearing after the “you are logged in as” message at the foot of the account page.

    Can you suggest a solution to this please?

    Regards

    Ian

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi Ian,

    Glad to hear you resolved the first issue, and I was able to replicate the issue with dot on account page.
    I’ve managed to find the cause and will report this to our developers to take care of in the next release.

    In the meantime, you can apply the fix yourself by accessing /membership/app/view/shortcode/class-ms-view-shortcode-login.php and on line 471 you will see this part of code:

    $yourname = sprintf(
	__( 'You are logged in as %s.', 'membership2' ),
	ucfirst( $member->name )
);

    On the third line there just change name to username or first_name, depending on which one you want to show, and that should be it.

    Thank you for bringing this up to our attention.

    Cheers,
    Predrag

    Thread Starter petslife

    (@petslife)

    Hi Predrag,

    Thank you for your solution to my problem.

    Keep up the good work.

    Regards

    Ian

Viewing 3 replies - 1 through 3 (of 3 total)
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