Membership 2 plugin causes some js error when activated

Hi @rodrigosl,

I hope you’re well today! Hope you won’t mind my jumping in here too, I used to work with the team and still like to help out here once in a while. ??

That error is a JavaScript error, usually due to a conflict between plugins or themes. Have you tried switching to TwentyFifteen and disabling other plugins momentarily to try and narrow down the conflict?

It’s possible there’s another plugin that conflicts with Membership 2’s, or it could be the theme’s JavaScript.

This troubleshooting chart can really help too:
https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Perhaps that’ll help narrow down the issue. ??

Cheers,
David

Hello DavidM!

Thank you for your reply and information. I did what you asked me to do and here are the results.

WordPress: Latest Version (4.3.1)
Current Theme: BeTheme 10.3.1
Deactivated all plugins but Membership 2 and left BeTheme active: Status – The pages didn’t work as it should be. Some js didn’t activated and page is messed.

TypeError: n.visible is not a function - animations.min.js:4:186
TypeError: $(...).isotope is not a function - scripts.js:1231:1

Deactivated plugin and everything got back the way it should be.

Deactivated BeTheme, activated Twenty Fifteen and activated Membership 2: Status – No errors reported.

Within Twenty Fifteen Activated I deactivated all plugins and started to activate one by one and check for errors:

List of my Website's plugins:
- Akismet - No .js errors;
- bbPress - No .js errors;
- bbPress Advanced Statistics - No .js errors;
- Catch IDs - No .js errors;
- Custom Login Page Customizer - No .js errors;
- Download Monitor - No .js errors;
- Duplicate Post - No .js errors;
- Duplicator - No .js errors;
- Force Regenerate Thumbnails - No .js errors;
- Contact Forms 7 - No .js errors;
- iThemes Security - No .js errors;
- MailPoet Newsletters - No .js errors;
- Members - No .js errors;
- Membership 2 - ACTIVATED TO TEST OTHER PLUGINS ONE BY ONE
- Plugins Garbage Collector - No .js errors;
- Revolution Slider - No .js errors;
- The Events Calendar - No .js errors;
- The Events Calendar Shortcode - No .js errors;
- WooCommerce - No .js errors;
- WooCommerce Extra Checkout Fields for Brazil - No .js errors;
- WooCommerce PagSeguro - No .js errors;
- WooCommerce Product SKU Generator - No .js errors;
- Woocommerce Test Payment Module - No .js errors;
- WP First Letter Avatar - No .js errors;
- WP reCaptcha Integration - No .js errors;
- WP-Optimize - No .js errors;
- wpMandrill - No .js errors;
- Yoast SEO - No .js errors;

As you can see no errors appeared with the installed and activated plugins above and the Defaulte Theme.
With all plugin enabled I enabled BeTheme and then the error appeared again. Then I disabled Membership 2 and all is fine again.

So.. The conflict is with the BeTheme .js files right?

Thank you for your help!

Sorry to bump here but I really need to solve this problem!

Thank you

Hey rodrigosl,

How are you doing today?

Yes this is definitely a conflict between Membership 2 and BeTheme. As this is a premium theme it’s hard for us to troubleshoot this further.

I’d have to suggest contacting theme authors for assistance on this one. Please let us know if there is anything else we can do to help ??

Best regards,
Bojan

Thank you for your reply Bojan!

I’ll ask the BeTheme authors for help and once I set up the website (if needed) I could send you guys the access to files to troubleshoot this issues.. What do you think?

Thank you!

Hey again rodrigosl,

We’re not allowed to do that on this forum, you can find more information here: https://codex.www.ads-software.com/Forum_Welcome.

However, we did have the same report on WPMU DEV forum (not the one you linked above) which was tested and confirmed by one of our support staff and this was forwarded to our developer today so we should already have all the information we need.

I’ll update the thread once I have any information ??

Best regards,
Bojan

Hello Bojan!

Glad to hear that you guys are working on this issue. Please keep this thread updated with the latest information!

Thank you again!

Hey again rodrigosl,

No worries, I’ll update the thread once we got more information about the issue.

Have a nice weekend ??

Cheers,
Bojan