Membership expiration date problems

  • Resolved esquecreative

    (@esquecreative)


    5 years, 3 months ago

    Hi,

    there seems to be a problem with the expiration date of membership accounts.

    Example: Our users typically retain membership until March 31st of the next year. While this displayed correctly at the time of activation, it displays 30 Feb. Updating the profile (leaving the date untouched) changes the expiration date to 29 April.

    The expiration date displayed in the profile also doesn’t correspond to the expiration date listed memberships > members. There’s a month’s difference between them as described above.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi there,

    Thank you for using Paid Memberships Pro, I’m really sorry to hear about this issue you are facing.

    This would sometimes occur if memberships would end on the 1st of the month, we have a Pull Request that should go out in the near future.

    Here is a link to the fix done already – https://github.com/strangerstudios/paid-memberships-pro/pull/1177

    Thank you for your patience.

    Hello,
    I have similar problem after updating to wordpress 5.3. In user profile the date showed is what its suppose to be but in memebership dashboard shows different month for expire. The subscription is for a month and if a user purchase a membership let say today should end up next month (December) on same date instead shows January.
    If i try to update the user profile without changing anything makes the subscripton with 1 day less. If i update again without changing anything again goes with 1 day down.
    What i have notice is that in user profile when i select the month dropdown shows December as 1st month not last. If i downgrade to 5.2.4 wordpress all is fine. And if i update the profile without changing anything its updated properly. Perhaps wordpress are changing something with the month order ? If you need screenshots or something let me know. But its a live website and ill need time to migrate a copy to reproduce the bug.
    One more thing in debug log there is no errors or warnings so i dont know where to look if its something from my side of code or its just wordpress shenanigans.

    Plugin Author Andrew Lima

    (@andrewza)

    We are aware of this issue with 5.3 (as there were changes to how WordPress handles timestamps in 5.3) and the pre-release patch can be found here – https://github.com/strangerstudios/paid-memberships-pro/pull/1177

    We are working hard at getting this update released, I’m really sorry for the inconvenience caused by this.

    If you are familiar with using Github, you may be able to test this patch already. I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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