membership expiration set to January 1 1970

Hi @branhampaul

I’m sorry to hear about this issue you are facing. This often means the expiration date is in an incorrect format.

Could you tell me if this happens when testing your payment using “Testing Only” gateway and let me know if this issue persists?

No. This happens during live mode. And, this happens when auto-renewal is checked. The expiration date outputs correctly for one time payments.

Hello @andrewza
I await your reply, kindly.

Hi @branhampaul

Thank you for your patience, this sounds like one of our Premium Add Ons are interfering with checkout.

We are not allowed to support non www.ads-software.com plugins/premium products on this support channel as it goes against the support guidelines – https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

Please can you open a ticket on our website for assistance and we will investigate it further – https://www.paidmembershipspro.com/support

I am having this trouble, too. A solution needs to be posted here. I will also open a ticket.

I am using the variable !!enddate!!

<p>Thank you for your membership to !!sitename!!.</p>

<p>This is just a reminder that your !!membership_level_name!! membership will automatically renew on !!enddate!!.</p>

<p>Account: !!display_name!! (!!user_email!!)</p>

!!billinginfo!!

<p>If for some reason you do not want to renew your membership you can cancel by clicking here: !!cancel_link!!</p>

• This reply was modified 2 years, 7 months ago by rschletty.