• Bojan, I’m using version 4.0.0.2 yet because I’m waiting for the fix on the automated messages error… but I’m also getting repeated emails for “membership has ended” messages – 9 so far this weekend. Has this issue been resolved in the latest release? I’m testing yet, but the memberships are set to start expiring soon, and I will have a very ticked client if the 100 members all receive 9 emails (or more) saying they need to renew. How to I resolve this so they each only receive a single “membership expired” message?

    https://www.ads-software.com/plugins/membership/

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter anitrawolf

    (@anitrawolf)

    I’ve added that code and renewed one of the one day test memberships. I will report back on the results tomorrow. Thanks!!

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey anitrawolf,

    Please let me know how that goes ??

    Cheers,
    Bojan

    Thread Starter anitrawolf

    (@anitrawolf)

    Bojan,

    I’m afraid I don’t have good news. I made the change above and received NO messages. Membership was set to expire at 6 p.m. yesterday and as of 8 a.m. this morning, I’ve received no “expiration” messages at all… What else can I try?

    I double checked the file changes you sent and I don’t see anything I’ve done wrong… (I replaced what was formerly at lines 199 and 230. If they were to be additions above or below what was formerly there, I may have misunderstood.) Should I revert the file I changed back to original state? Try some other code? Let me know!

    Thanks!

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey anitrawolf,

    Sorry to hear that ??

    Do you possibly have the same duplicate email line in your wp-config?

    define( "MS_DUPLICATE_EMAIL_HOURS", 24 );

    If not please try using one of the SMTP email plugins to see if that will help, you can find an example here https://www.ads-software.com/plugins/wp-smtp/.

    Hope this helps ??

    Cheers,
    Bojan

    Thread Starter anitrawolf

    (@anitrawolf)

    Bojan,

    Thank you for your response.

    I took that line of code out of the wp-config file a while ago and I did double check it today to confirm.

    I have now installed, set up and tested the smtp plugin you suggested and have begun another membership test. The membership welcome message has come through. I will report back on the results.

    Note – I left the file membership/app/controller/class-ms-controller-communication.php in its edited version. If that should be reverted back to original, please let me know!

    Thanks!

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Please let us know how that goes ??

    Cheers,
    Bojan

    Thread Starter anitrawolf

    (@anitrawolf)

    Reporting back. I did a test membership with the altered code in the membership/app/controller/class-ms-controller-communication.php using the SMTP plugin you recommended. A single message came through for signup. No message at all for expiration.

    I reverted the file membership/app/controller/class-ms-controller-communication.php back to its original version, a single message came through at sign up but again FOUR repeat messages at expiration.

    What else can I try? It seems all emails work just fine except the expiration one…

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again anitrawolf,

    Would you mind contacting us via our contact form https://premium.wpmudev.org/contact/ using this template:

    Subject: “Attn: Bojan”
    -link to your site
    -link back to this thread for reference
    -any other relevant urls

    Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me ??

    Cheers,
    Bojan

    For others who might be checking this thread.

    Thanks to Anitra we found a bug in the plugin related to automated emails that will be fixed in the following update for Membership 2.

    Thanks Anitra!

    Best regards,
    Bojan

Viewing 9 replies - 16 through 24 (of 24 total)
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