Memcache problem

  • Resolved ac987

    (@amircisija)


    1 year, 6 months ago

    Hello,

    We get an error message:

    The following memcached servers are not responding or not running:

    • Database Cache: 127.0.0.1:11211.
    • Page Cache: 127.0.0.1:11211.

    This message will automatically disappear once the issue is resolved.

    After running “service memcached status” its says that its active, but in the w3 total cache Compatibility Check the following message appears:

    • Memcached extension: Not available
    • Memcache extension: Not available

    We also restarted the service but its not working. We switched to php 8.2.3, could it be related to the new php version?

    This happend also on our staging server prior to the new php version switch, so I’m not sure if its related.

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @amircisija

    I am sorry about the issue you are experiencing and I am happy to help!

    The Memcached extension:?Not available may suggest that the W3TC cannot detect the memcached php extension.
    Check the service at the CLI/SSH: memcached-tool 127.0.0.1:11211 display and memcached-tool 127.0.0.1:11211 stats.telnet 127.0.0.1 11211should communicate with memcache and respond to status commands etcLook if the service is running: ps afux | grep memcrestart the service if needed (as root/sudo): service memcached restart.

    Since you have updated the php version, possibly the restart of apache/nginx is needed.

    Let me know if this helps!

    Thanks!

    Thread Starter ac987

    (@amircisija)

    Hi Marko, actually the problem it seems that “memcached extension is not available in the Amazon repositories”. Following instructions from this link we were able to run memcached service again:

    https://serverfault.com/questions/1120427/how-do-i-install-php-memcached-for-php-8-x-on-amazon-linux-2-aarch64

    Thank you.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @amircisija

    Thank you for your feedback.
    Glad to know the issue is resolved!
    I’ve missed your reply to the previous topic you opened. So I’ve replied there again.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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