Memory-Issue

Hi @cgaeking

Thanks for reaching us.

32GB is a quite large amount of memory to generate feeds but if you are still getting memory exhaust related errors, it could be due to other plugins. But still we can assure this after seeing your system status. So, can you please share the system status?

Please go to CTX Feed > status > copy and paste it here.

Best regards,

WooCommerce Version: 9.2.3 - You are using the latest version of WooCommerce.

Product Types: ? Einfaches Produkt [simple]

? Gruppiertes Produkt [grouped]

? Externes/Affiliate-Produkt [external]

? Variables Produkt [variable]

Total Products: WP Query: 16360
WC Product Query: 16360
Both Query: 16360

Product Total by Types.

? Simple Product: 4455

? Variable Product: 11905

? Product Variations: 230175

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
Shop Base Address

Store Address

:

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: W3 Total Cache plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?

WordPress Multi Site: No

: Server Info

Home Url: https://xxx.de

Site Url: https://xxx.de

Store Id: 5d709a8e-bf57-47b6-9551-769a6bc5c917

Version: 9.2.3

Log Directory: /usr/www/users/xxx/prod/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 6.6.1

WP Multisite: No

WP Memory Limit: 32 GB

WP Debug Mode: No

WP Cron: Yes

Language: de_DE

External Object Cache: Yes

Server Info: Apache

Php Version: 8.3.10

Php Post Max Size: 500 MB

Php Max Execution Time: 3600

Php Max Input Vars: 58.59 KB

Curl Version: 7.88.1, OpenSSL/3.0.14

Suhosin Installed: No

Max Upload Size: 500 MB

Mysql Version: 10.11.6

Mysql Version String: 10.11.6-MariaDB-hetzner1

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

: Installed Theme

G?king Shop: 3.0 (Latest:0)

: Installed Plugins

Advanced Database Cleaner (Younes JFR.): 3.1.4

B2BKing Core (WebWizards): 4.7.10

B2BKing Pro (WebWizards): 5.1.25

Borlabs Cookie (Borlabs GmbH): 3.1.8

Companion Auto Update (Papin Schipper): 3.9.2

Contact Form 7 (Takayuki Miyoshi): 5.9.8

Contact Form CFDB7 (Arshid): 1.2.7

CrefoPay Payment Solution (Shakuras GbR): 4.2.0

Decorator - WooCommerce Email Customizer (WebToffee): 1.3.0

DOOFINDER Search and Discovery for WP & WooCommerce (Doofinder): 2.5.1

Duplicate Page (mndpsingh287): 4.5.4

GTM4WP - A Google Tag Manager (GTM) plugin for WordPress (Thomas Geiger): 1.20.2

EAN for WooCommerce (WPFactory): 4.9.9

Easy WP SMTP (Easy WP SMTP): 2.5.0

Enable Media Replace (ShortPixel): 4.1.5

Filter Everything PRO (Andrii Stepasiuk): 1.8.6

G?king Flatsome Addon's (G?king digital design): 1.1.6

Force Update Translations (Mayo Moriyama und Mitwirkende): 0.5

Maintenance (WebFactory Ltd): 4.12

MainWP Child (MainWP): 5.2

Matomo Analytics – Ethische Statistiken. Nachhaltige Erkenntnisse. (Matomo): 5.1.2

Media Cleaner (Jordy Meow): 6.7.8

Nextend Social Login (Nextendweb): 3.1.14

One Stop Shop für WooCommerce (vendidero): 1.6.2

Order Status History for WooCommerce (alx359): 2.0

Order Status Rules for WooCommerce Pro (WPFactory): 3.5.1

Order Status Rules for WooCommerce (WPFactory): 3.5.5

PW WooCommerce Bulk Edit Pro (Pimwick, LLC): 3.2

Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.6

Relevanssi (Mikko Saari): 4.23.0

Rank Math SEO (Rank Math): 1.0.226

Trusted Shops Easy Integration for WooCommerce (vendidero): 2.0.3

Ultimate Addons for Contact Form 7 (Themefic): 3.4.3

User Logs (Vikas Sharma): 1.0.2

vendidero Helper (vendidero): 2.2.4

W3 Total Cache (BoldGrid): 2.7.5

CTX Feed (WebAppick): 6.5.16

Min Max Quantity & Step Control for WooCommerce (CodeAstrology Team): 6.4

Country Based Payments for WooCommerce (Ivan Paulin): 1.5

Germanized für WooCommerce Pro (vendidero): 4.1.0

Germanized für WooCommerce (vendidero): 3.17.4

WooCommerce PayPal Payments (WooCommerce): 2.8.3

WooCommerce (Automattic): 9.2.3

WP Crontrol (John Blackbourn): 1.17.0

Smart Image Resize PRO (Nabil Lemsieh): 1.8.5

Benutzerdefinierte Produkt-Tabs für WooCommerce (Code Parrots): 1.8.5

YITH WooCommerce Wishlist (YITH): 3.37.0

Feed Files
https://xxx.de/wp-content/uploads/woo-feed/google/xml/googleshoppingfeed.xml

Fatal Errors
No Logs Found.

There was a lot confidential infos in it, which had to be removed.

Hi @cgaeking

According to the system status the Batch size is 200 which should not create such memory issue. So, I would suggest you to keep CTX Feed disabled for a while and check if any other plugin is responsible for the issue.

Hi, no the ctx does not finish the refresh of the feed. I reduced the batch size to 100 now, but I get the same result:
[03-Sep-2024 19:48:18 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 477887392 bytes) in /usr/www/users/xxxx/prod/wp-content/plugins/webappick-product-feed-for-woocommerce/V5/Helper/FeedHelper.php on line 1142

So it’s about 1GB memory only. The provider has raised the memory limit, but still there is this problem.
Look in the error – it’s your script and I get this error always when I try to recreate the feed.

Hi @cgaeking

We have users creating feeds with even a 512MB memory limit. However, for further investigation, you are requested to reach us from here.

Thank you,

Hi,

We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

Best regards,