Menu Anchors not working

  • Resolved ihatewebsites

    (@ihatewebsites)


    1 month, 3 weeks ago

    hello,

    Im struggling to get custom links to menu anchors work with this plugin. I’ve turned off all other plugins and still have this issue. Some links take me to an entirely different page (the about section) and sometimes it moves to the right places only to refresh.

    Here is a video demonstrating my problem: https://youtu.be/ObQNWdwwuMA

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @ihatewebsites,

    If you re-create a new template for the Header, are you able to replicate the same thing on the new template? I mean, create the custom Header from scratch and don’t do copy and paste from the existing one.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Thread Starter ihatewebsites

    (@ihatewebsites)

    Hi Herman,

    I’ve remade the header from scratch, even only adding a menu with no other features and that still doesnt seem to work.

    I forgot to write last time but it seems to work completely fine on mobile which is odd.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @ihatewebsites,

    Thank you for the update and we are sorry for the inconvenience you may have because of this.

    I have brought this up to the team, and we’ll see if we can manage our bandwidth to work on this.

    We shall update this thread when we get this fixed.

    Kind regards,
    Herman ??

    Plugin Support bsfankusht

    (@iankusht)

    Hi?@ihatewebsites ,

    Thank you so much for your patience while we’ve been looking into this. I’m happy to let you know that we’ve added this task to our to-do list, and our development team will be addressing it in an upcoming update!

    For now, I’m going to mark this thread as resolved, but please don’t hesitate to reach out if you have any further questions or need more help. You can reply here, or if there’s anything else related to the plugin that we can assist with, feel free to start a new thread anytime!

    Kind regards,
    Ankush ??

Viewing 4 replies - 1 through 4 (of 4 total)
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