Menu button not working on mobile [Button 2]

  • Resolved sigisbackstube

    (@sigisbackstube)


    5 years ago

    Hello!

    After I already got much needed help in this forum, I’m here again with another problem. A few weeks ago I found out that the menu button below the header is not working properly on mobile phones. Tried it on Android and Apple devices and it didn’t work on any of them.

    You can press the menu button and it also changes color, but the menu itself won’t show up. But when testing the theme in the wordpress-offered mobile view on PC, it’s working perfect.

    It was working on mobile before already, but I can’t point out when exactly it stopped working.
    I also tried the theme without modifications (in its original state), but the button didn’t do anything either. There have been no new plugins installed since the start of the blog.

    Greets and thanks in advance,
    Sigrid

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jarret

    (@jarretc)

    Hi, looks like you’re using the .com version of WordPress instead of .org (self-hosted) as the Button 2 theme is not available from the .org repository. For assistance with the theme, you’ll want to fill out a request here:

    https://wordpress.com/help/contact

    fresatomica

    (@fresatomica)

    If I download the theme from https://wordpress.com/theme/button-2 to my test site, the menu button opens correctly on mobiles so there must be something on your site causing this. Either some custom code that was added to the theme or a plugin.

    A good first troubleshooting step is to deactivate all of your plugins. If the issue disappears then reactivate one plugin at a time. Refresh your page each time you reactivate a plugin to see what causes the issue to return.

    Thread Starter sigisbackstube

    (@sigisbackstube)

    @jarretc I’ve downloaded the theme and uploaded it to my self-hosted site. But thanks for the answer.

    @fresatomica I already deactivated all of the plugins (which are jetpack and yoast SEO), and looked at the changes I made in the code. Couldn’t find anything that could have caused this, but maybe I should just start with a fresh installation of the theme again.

    Thanks for your time!

    Moderator James Huff

    (@macmanx)

    Yeah, I’m not able to duplicate the behavior on my own site or the theme’s preview at https://www.ads-software.com/themes/button/

    There could be another cause. Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.

    To do so, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and edit the file with a plain text editor.

    For details: https://www.ads-software.com/support/article/editing-wp-config-php/#disable-javascript-concatenation

    Thread Starter sigisbackstube

    (@sigisbackstube)

    After days of trying and editing I finally found the cause. In the footer.php file I deleted this line:
    <?php wp_footer(); ?>
    because I wanted to remove the floating footer (the “Proudly powered by WordPress Theme: Button 2” thing). That also somehow caused the menu to stop working. Now I need to find another way to remove the footer ??

    Thank you all very much for your time and help!

    KokkieH

    (@kokkieh)

    To remove the footer credit you can just use this CSS: 

    /* Remove floating footer attribution */

div#infinite-footer {
	display: none;
}

    Or if you prefer to remove it by modifying footer.php, you can see this tutorial for details on what exactly you need to remove from that file:

    https://www.wpbeginner.com/wp-themes/how-to-remove-the-powered-by-wordpress-footer-links/

    However, note that the recommended method is to use a child theme for this, as modifying the file directly will means your changes will be lost the next time the theme updates.

Viewing 6 replies - 1 through 6 (of 6 total)
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