Menu disappears

Hi!
Please contact us through our?internal support. We will check what is wrong and will help you to solve the problem.

So… is this solved? Happens the same to me and I can’t find a way to fix it.

Yes they fixed it for me. Very fast and good custumor service! Just contact them.

Hello @jorgicio

Please contact us through our?internal support and provide link to your site. We will check what is wrong and will help you to solve the problem.

Seriously? This is a problem that happens to more than one user, so this is a problem you must solve and make public the solution. Or an issue in your plugin you must fix in some future version.

Hi @jorgicio
We have added fixes of the issue which was occurred with theme of @mwpt user.
Most likely your problem is connected with another conflict of your theme. Please provide link to the page with your contact form. We will check what is wrong and will help you to solve the problem.

Ok:

https://serakin.cl/contacto

Thanks!

Hello @jorgicio
I’m sorry for late reply.
There is no our contact form on this page – https://serakin.cl/contacto . Please place our contact form on this page and our developer will check the problem. You can place it tomorrow and inform us about this, we will check it and will provide you the solution immediately.