Menu display

  • Resolved guruk2k5

    (@guruk2k5)


    6 years, 3 months ago

    Hi,

    There are 4 free themes available. Only in 1 theme is compatible with all the browsers. currently i am using swift theme. in other themes, menu list doesn’t show in other browsers like Safari and Mi default browser. Is there any fix for this?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor ampforwp

    (@ampforwp)

    Hi Guruk2k5,

    I see that you’re currently using Design 1 and I’ve checked at my end and the Safari Browser is displaying the Menu properly.

    Could you just record and send the video to me so that I can visualize and let you know about it?

    Thread Starter guruk2k5

    (@guruk2k5)

    I couldn’t record the video but, i was able to take the screenshots, I have archived the screenshots at https://drive.google.com/drive/folders/1OAoK2Z7HKLe7FMu-Pjv6uIf64YCb-SO0?usp=sharing Let me know if it helps.

    Or share me your email id so that i can add you as an user to try.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hi Guruk2k5,

    Thank you for the Screenshots but I see that they are related to the Design 2 and you said that you were using Swift theme.

    Currently, you’re using Design 1 and could you tell me exactly on which Design you’re facing the issue of missing Menu Display because in the initial e-mail you said you were using Swift theme and now it’s on Design 1, if I get a clarity on this we’d proceed further?

    Thread Starter guruk2k5

    (@guruk2k5)

    I am decided to keep the things same as of now. But the issue, Please visit the site https://krishiranga.com in different browser and see the menu items. It is completely different. I am not sure from where menu items are getting picked in Safari Mi default browser. https://drive.google.com/drive/folders/1OAoK2Z7HKLe7FMu-Pjv6uIf64YCb-SO0?usp=sharing I have archived the screenshots at the same location. File name (Unnamed.png , unnamed1.png and unnamed2.png)

    Thread Starter guruk2k5

    (@guruk2k5)

    Hi,
    I am desperately looking for a solution. The menu i am seeing in desktop browser is totally different in mobile browser now. I did the below steps
    1) Clear the cache
    2)Permalinks saved
    3)Disabled the AMP plugin and setup the fresh
    Whats next?

    Plugin Contributor ampforwp

    (@ampforwp)

    Hi guruk2k5,

    Thanks for the information.

    Could you tell me whether you’re using any Menu Plugin/ Plugin related to Menu’s which might cause this issue?

    Thread Starter guruk2k5

    (@guruk2k5)

    Hi,
    No. I am not using any plugin to create the menu. And, still i have this issue with Safari browser in android phone. In IOS, all the browser display the same unwanted pages in the menu.

    What i did,
    1) Cleared the server cache
    2) Tried in different browsers and mobiles.
    3)could recreate the issue

    Plugin Contributor ampforwp

    (@ampforwp)

    Hi guruk2k5,

    This seems to be a very strange issue but not to worry could you contact us on [email protected]

    Our team will personally debug and make sure that everything is working perfectly for you.

    Thread Starter guruk2k5

    (@guruk2k5)

    hi,
    email sent. thanks.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hi guruk2k5,

    You’re welcome.

Viewing 10 replies - 1 through 10 (of 10 total)
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