Menu Drop-down Panel Not Working in Menu Admin area

  • lospeso

    (@lospeso)


    7 months ago

    In the Menu admin area (menu structure page), the menu items all have down arrows on each menu item, to open the panel for more menu item settings.

    Before, there was no issue to open the panel, clicking the down arrow would immediately open it.

    Now, clicking the down arrow (that really needs to be a larger icon), it will Not open the drop panel at all (most of the time) and even after many clicks, the panel will not open.

    Only the odd time, the panel opens, but will not close clicking the same arrow icon, having to click the text link “cancel”.

    Continuous clicking only results in the menu item shifting position (ie: from a submenu item to a main menu item), which is frustrating because the menu panel will Not open.

    I have several sites and the same menu item panel issue exists on all of them.
    I have deactivated plugins and went to a WordPress default theme, all showing the same issue accessing the menu item panels.

    This appears to be a coding flaw in the current WordPress theme version (6.4.3)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.

    To do so, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and edit the file with a plain text editor.

    For details: https://developer.www.ads-software.com/apis/wp-config-php/#disable-javascript-concatenation

    • This reply was modified 7 months ago by James Huff. Reason: fixed text editor link
    Thread Starter lospeso

    (@lospeso)

    Thanks for the quick reply.

    Nope, did not work.
    Problem remains and some of the menu items, when clicking the down-arrow, jump out of position. So long as I don’t save the menu, I can recover the original layout (at least that still works).

    Note: I have also cleared my cache and the website cache, including deactivating all browser extensions. – same problem.

    Moderator James Huff

    (@macmanx)

    Have you tried with all browser extensions disabled?

    I’ve seen ad/tracker blockers especially get a bit overzealous and block good scripts like this a few times.

    Thread Starter lospeso

    (@lospeso)

    Yes I did do that. See my last comment above, beside the “Note:”

Viewing 4 replies - 1 through 4 (of 4 total)
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