Menu Dropdowns Not Now Working

  • Hi
    There are 3 ways to have access to my site:
    * Generic User (no login)
    * Subscriber (registered login)
    * Administrator

    Until very recently I had no issues.
    Now, if I login as administrator (not to do admin development, just access the site as a user) all the dropdown menus do not work (at all).
    However, they do work for the generic User and the Subscriber (login).
    Has anyone else come across the problem … and how does to get fixed.
    PS
    I really do not want to disable all the plugins and reinstate then one at a time …. far too time-consuming and affects the site too much ……
    (you notice the main menu has dropdowns, but these do not appear if I login as a user (using admin credentials)

    • This topic was modified 2 weeks, 4 days ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

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  • It sound like a caching issue, so I’d start by clearing the cache if you have a caching plugin active (you can also disable it temporarily) and clearing your browser cache, as cached versions sometimes cause display issues specific to user roles.

    If that doesn’t resolve the issue, log in as an admin and open your browser’s Developer Tools (usually by pressing F12 or Option + ? + J?(on macOS)). Go to the Console tab and check for any JavaScript errors. These errors often reveal which plugin or script might be causing the conflict.

    If you don’t see any errors, the next step is to disable and re-enable your plugins one at a time, checking the dropdown menu each time to see if it works. Finally, if the problem persists, switch to a default WordPress theme, like Twenty Twenty-Three, to see if the dropdowns function properly.

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