Menu Icon Link Refreshes Page

  • Resolved claymeyer

    (@claymeyer)


    6 years, 10 months ago

    We are currently experiencing two issues with our responsive menu.
    1) The menu doesn’t activate when clicked in Safari – it only refreshes the page, causing the menu to collapse.
    2) The menu activates in Chrome and other browsers, but also refreshes the page, causing the menu to collapse.

    We’ve disabled other plugins to try and isolate any javascript conflicts, but it appears that the issue might be the code that is rendered by the plugin:

    <a href="" <="" p="">
<div id="wprmenu_bar" class="wprmenu_bar bodyslide right">...

    It would seem that to avoid a page refresh, the hamburger icon might need a javascript click action instead of a traditional href? I’m honestly not sure, though, so I would appreciate any insight on how to fix this. Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello @claymeyer,

    That extra bit of code is not from our plugin.

    Seems like the issue is from somewhere else. Maybe your theme if you have tested with all plugin disabled.

    Please get it checked by your developer and get that extra code removed.

    Regards
    -Sagar

    Thread Starter claymeyer

    (@claymeyer)

    We were able to fix the issue by including a clear 10×10 png as the logo in the menu bar, with the link as “#”. In our design, we didn’t want a logo in the menu bar, and for some reason it was refreshing the page every time the hamburger icon was clicked.

    In trying to fix the issue, I initially set the Menu Logo Link to “#”, but since there wasn’t a logo, it didn’t affect the issue. On a whim, I decided to try uploading a png placeholder, and it solved the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Menu Icon Link Refreshes Page’ is closed to new replies.