menu icons showing as rectangles

  • Resolved misaoa

    (@misaoa)


    2 years, 1 month ago

    Hello,

    On my landing page, the menu icons are showing as rectangles. This is the only page where i have this issue.

    How is that possible ?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Theme Author Ben Sibley

    (@bensibley)

    It looks like this is due to a mismatch with the SSL configuration, but it’s easy to fix.

    Visit your General settings menu and update both the WordPress URL and the Site URL to use “https” instead of “http.”

    The current settings are causing the icons to load from the “http” version of the site and the browser is blocking this request for security reasons.

    Thread Starter misaoa

    (@misaoa)

    Hello Ben,

    Both urls use HTTPS and not http.
    I can try to update the setting anyway .

    And for information, i have this issue only on Chrome browser.

    • This reply was modified 2 years, 1 month ago by misaoa.
    Theme Author Ben Sibley

    (@bensibley)

    I looked at the error messages a bit too fast. The difference in the URLs is the presence of “www”. You’ll just need to remove “www” from the WordPress URL and Site URL, and that will fix the icon display

    Screenshot of the errors: https://jmp.sh/2oxy7rkz

    Thread Starter misaoa

    (@misaoa)

    Thank you, it worked.
    I was just pressing my shortcut to “www.”… i’ll make few test to ensure everithing is working fine and i’ll close the topic after !

    Theme Author Ben Sibley

    (@bensibley)

    Okay sounds good!

    Thread Starter misaoa

    (@misaoa)

    Seems good so far, thank for the support !

    Theme Author Ben Sibley

    (@bensibley)

    No problem, happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)
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