Menu Image Stopped Working

  • Hello! I’m having an issue with Menu Images not working. After working for years, it just randomly stopped working a day ago and will not start working again. The plugin needed to be updated, which I did, and I’ve confirmed everything is set up properly in the Appearance>Menu sections. I’ve deactivated and reactivated the plugin, and still nothing. Any help would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @spiteri316,

    It could have been something on the update but at the moment don’t have any similar reports.

    If you are using a cache plugin try to purge the cache and check again.

    Also let’s check if somehow it’s a plugin conflict, try to deactivate other plugins temporarily and test if it works. If it works activate the plugins again one by one or several at each time and keep testing to determine when the plugin that is causing it is activated.

    If you just want to revert for now download the previous version here https://downloads.www.ads-software.com/plugin/menu-image.3.11.zip

    Go to plugins and install it like a normal plugin, it will ask you if you want to replace the 3.12 version. Say yes.

    Let me know the result.

    Thread Starter spiteri316

    (@spiteri316)

    Hi Rui,

    Thanks for getting back to me. Unfortunately, 3.11and 3.12 both have the same result. Just tried both versions. Cache has been flushed. I’m at a loss.

    Plugin Author Rui Guerreiro

    (@takanakui)

    That is strange, try to deactivate the cache mechanism for a few hours since it can be very persistent.

    If you can send me an email to [email protected], need to ask something in private. Thanks

    You got it! Sent you an email yesterday!

    Hello
    I have the same problem
    I no longer have the images in my menus
    best regards Thierry

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @jes8la ,

    Can you let me know your site URL?

    In @andysp99 situation it was a conflict with a Mega Menu plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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