Menu is completely breaking!

  • MindTag Technical Support

    (@mindtag-technical-support)


    9 years, 4 months ago

    Good day.

    Our client’s website is loosing their menu items, completely.

    They added an additional Menu item to the main navigation, and it has slowly started removing items from the navigation after every save.

    We have that same website running on a development site and its doing the same thing, both on different servers.

    If there is a fix for this, please let me know.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you reproduce the problem?

    Thread Starter MindTag Technical Support

    (@mindtag-technical-support)

    you can have a look at the dev site. https://197.242.145.173/~studio22onlineco/ the Menu at the moment is what happens on the front end when you click save after adding a menu Item.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What specifically am I looking for when trying to see the problem? I know this may be clear to you, but it can be difficult to identify from an outsider.

    Thread Starter MindTag Technical Support

    (@mindtag-technical-support)

    Basically. The Navigation is meant to have a Promotions dropdown and a Find Us menu Item.

    I’ve saved it again, so now its looking how it should look.

    But every time we add another item and save. It deactivates as the Main Navigation in WordPress and it breaks on the front end. None of the added Pages are saved in WordPress either.

    I read somewhere that it might be the PHP memory, which I increased to 100mb, that still did not fix this issue.

    Thread Starter MindTag Technical Support

    (@mindtag-technical-support)

    Okay, cancel that. Its not even saving the menu as Main Navigation anymore.

    Thread Starter MindTag Technical Support

    (@mindtag-technical-support)

    The main website

    The main websites Menu is how it should be and you can see how many menu Items have been removed on the development site after saving the menu

Viewing 6 replies - 1 through 6 (of 6 total)
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