Menu Item Accordions refuse to stay open

  • Resolved ronemjay

    (@ronemjay)


    3 years, 5 months ago

    Hello,
    I have installed WP Bottom Menu plugin with Hestia theme.
    I’m trying to edit the WP Bottom Menu items within their respective accordions but when I try to expand them, they open but immediately close right back without me doing anything.
    Thus I can’t even edit anything.
    I’ve tried with other themes and they work fine, so it seems to be a compatibility issue with Hestia.
    Please assist.
    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ronemjay

    (@ronemjay)

    Any assistance forthcoming please?
    Please see gif attached for more info.
    Accordions closing by themselves

    Mat

    (@mateithemeisle)

    Hello @ronemjay ,

    Thank you for using Hestia!

    This might be caused by a plugin conflict thus we would advise deactivating all plugins then start activating them one by one whilst checking to see if the issue persists.

    We are also investigating internally to see if we can reproduce the issue and we’ll let you know as soon as we have an answer for this. We would however advise waiting for the developers of the plugin report as they might be able to fix it on their end.

    Please let us know if that worked for you!

    Thank you and have an amazing day!

    • This reply was modified 3 years, 5 months ago by Mat.
    Thread Starter ronemjay

    (@ronemjay)

    Hi, thank you for your reply.
    I have disabled all the plugins, and the problem still persists even when all plugins are deactivated.
    Any progress from your end?
    Kind regards.

    Thread Starter ronemjay

    (@ronemjay)

    May I add that if I change themes eg WordPress 2020 theme, things work as expected.
    Thanks.

    Mat

    (@mateithemeisle)

    Hello @ronemjay ,

    I have tested on a local instance myself and indeed there seems to be a conflict. As a workaround, to be able to change the settings, you could go into Customizer -> Wp Bottom Menu -> Menu Items and Right Click on one of the items -> Click Inspect (or open your browsers developer tools, in Chrome is Inspect).

    Select the div class shown in this picture and change the attribute of the display element from “none” to “revert”. https://d.pr/P3sxAl

    You can close the developer tools now and make your changes. After you are finished, click on publish and your changes should be working now.

    Please take note that this is not a fix, but a workaround, and every time you need to make changes in the future (changing the icon fonts for example after hitting publish) you will need to execute this procedure again.

    Please let us know if this worked for you and thank you for your understanding!

Viewing 5 replies - 1 through 5 (of 5 total)
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