Menu not displaying items

Same here, on 4.7.4 and 4.7.5.
Version 2.4 of the plugin doesn’t show the menu anymore. Tried playing around with css which helps a bit, but still back to version 2.3.
Btw, the best menu around!

Hi,

@charleswestcott

I’m seeing fine on my side, did you fixed it somehow?

@inapan Thanks for the kind words.
Can you provide me the site url, if you want to keep it private send me an email to [support AT wpmobilemenu DOT com]

-Takanakui

Hello Takanakui,

Thanks for your prompt reply. I can see the side menu in your preview, however when I look at the site on a smartphone, the fly out action, the background color & dimension shows properly, but the menu items are not showing.

Thanks for your help.

Charles

Hello again,

I uninstalled 2.4 and reinstalled 2.3. The mobile menu is showing again. I took screen captures of the 2.4 settings. Comparing them to the 2.3 settings, it appears that as a default in 2.4, under General Options/Advanced Options, the “.nav”, “.main-navigation” & “.genesis-nav.menu” are selected as Hidden items.

I suspect this may be what is causing the menu items to be hidden. I won’t be able to upgrade again until later, but perhaps @inapan will be able to confirm this.

Charles

I’m seeing it fine in my Moto G4 Android.
https://cl.ly/0N1D0S3S2a2l/Screenshot_20170523-121205.png

What browser and mobile device are you using? Try to purche the mobile browser cache.

Can you see it fine in desktop reducing the browser size?

-Takanakui

I was using an iPhone 7 plus (safari & chrome – both caches cleared) and a Nexus 6P (chrome – cache cleared). The menu renders correctly now – because I reinstalled 2.3. I will try the 2.4 upgrade later.

Thanks for your reply!

The plugin is really simple & easy to use. Cudos!

Ok. If you have a staging environment and want to try it again with the 2.4 let me know so I can debug it.

If you’re enjoying WP Mobile Menu, rate and review the plugin to spread the word! Thanks

-Takanakui

Have a good day. I have a question. How can I install the 2.3 version again? Where can I download it from? Beforehand thanks for your help.

• This reply was modified 7 years, 6 months ago by luisgal93.

You can download 2.3 here.

Thanks @inapan

@luisgal93 Any specific reason for dowgrading? If there is any issue I would like to fix it.

Thanks

-Takanakui

Yes, I have updated the plugin to latest version, but it isn’t working anymore. The navbar, the burger button and the logo image look fine, the problem is when I try to click on the burger button, it supose that should open the side menu (left or right menu, anyone), but it doesn’t open. I thought it was issue with other plugin, but I checked and all it’s ok. I realized that any change I do, it doesn’t do even if it save it. I inspected my WordPress site’s source code and I realize that menu is at the end of the web page without be hidden, and any action the do when I click on the burger button it doesn’t do.

I hope you could help me and beforehand thank you.

PD: I am working on my site as localhost. Sorry for my english I am a native spanish speaker.

I would like to investigate this further. Can you send me an email to [support AT wpmobilemenu DOT com]

There is this new software that allows to develop on localhost but you can also turn on/off the remote access to the local website, that way you can make it public temporarily. It’s really cool.

https://local.getflywheel.com/

p.s- Your english looks fine, I’m a Portuguese native
-Takanakui

Here is a screen capture of my problem: https://www.subirimagenes.com/imagedata.php?url=https://s2.subirimagenes.com/fotos/9742328animalclub.jpg

This situation was sorted.

-Takanakui