• Hello sir, I am using TutorStarter Theme on my site https://www.aashah.com. Its working great on desktop but not expanding menu on Mobile
    Theme version 1.1.2
    php version 7.4
    From my side i disabled all the plugins to check the conflict with others plugins but didn’t get success. can u guide me on this

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @ashishkpaul !

    Your site has a console error, it can be anything conflicting issue.

    Can you kindly follow the steps mentioned below:
    
    1. Disable all the other third-party plugins and check whether that
    solves the issue
    2. If that solves the issue, please activate the plugins one by one to
    rule out the conflicting plugin
    3. If that doesn't work, please check it by activating the parent theme
    4. If the issue still persists, please activate a WordPress default
    theme like Twenty Twenty and check
    
    Please also make sure that your platform and theme are up to date.

    Thank you!

    Thread Starter ashish.kpaul

    (@ashishkpaul)

    Thanks for reply sir, But Menu Button not working on mobile

    
    1. Disable all the other third-party plugins and check whether that
    solves the issue
    

    I removed all the plugins

    
    3. If that doesn't work, please check it by activating the parent theme
    
    

    Parent theme is activated. I didn’t make a clone of a parent theme.

    
    4. If the issue still persists, please activate a WordPress default
    theme like Twenty Twenty and check
    

    Menus Expanded in default wordpress theme (Its working on default wp theme)

    
    Please also make sure that your platform and theme are up to date.
    
    

    Platform is updated

    • This reply was modified 2 years, 4 months ago by ashish.kpaul.

    Hello @ashishkpaul !

    Need to check your site manually.You can contact our support through this address support at themeum dot com.

    Thank you!

    I have a similar issue. Am using the TT2 theme and recently the mobile menu only shows part of the right navigation. (www.bulwarkciderhouse.ca) No changes have been made to the site. Yet now on a mobile, you cannot scroll down to see the full menu thus the important custom link to ‘Shop Online’ is not visible.

    I’ve done everything suggested in this forum and nothing has worked. As a workaround, I created a custom link on the left menu so that customers can still shop using their mobile phones but, of course, now ‘Shop Online’ appears twice on the desktop view in both main left and main right navigation menus. Please help. Thanks

    • This reply was modified 2 years, 2 months ago by woodward905.

    Hello @woodward905 !

    Need to check your site manually. You can contact our support through this address support at themeum dot com.

    Thank you!

    Hi @kardi420, I think you missed that I’m using Twenty Twenty Two theme.

    Sorry, @woodward905 !

    I found you customized the menu, it can be for wordpress latest update. It will be better if you post this issue on that theme forum.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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