• Resolved Essie

    (@de-webconnectie)


    Hi,
    On this page the menu needs to be changed but when I want to change the menu in the widget I get a spinning wheel and it won’t save. Please assist.
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi @de-webconnectie.

    Have you tested the plugin on another theme? Maybe the problem comes from your theme?

    Thanks.

    Thread Starter Essie

    (@de-webconnectie)

    Hi,
    Thanks for your reply. Finding themes that support widgets seem hard to find these days. Can you advice on a theme that does so I can check?

    BTW, the theme I’m currently using is Divi which is a widely used theme.

    Site is fully updated and issue remains even if all other plugins are disabled.

    Plugin Author wpdevart

    (@wpdevart)

    Hi @de-webconnectie.

    You can test the plugin with any popular theme accepted by www.ads-software.com.

    Thanks.

    Thread Starter Essie

    (@de-webconnectie)

    I’ve tried a couple of themes and no widgets are mentioned in the Dashboard options. Since Gutenberg the widgets as they were are no longer present in many themes it seems. Divi still supports them thankfully.

    But, even if I manage to find a theme that does support widgets and Divi seems to be the problem, what then? Shouldn’t the solution be on your side of the issue? Divi is one of the most used themes!

    Are you still supporting this plugin, or not? Because if you’re not please say so and I will have to find an other sulotion.

    • This reply was modified 4 months, 2 weeks ago by Essie.
    • This reply was modified 4 months, 2 weeks ago by Essie.
    Thread Starter Essie

    (@de-webconnectie)

    Never mind, I’ve found an other plugin that works better for me

    Plugin Author wpdevart

    (@wpdevart)

    Hi @de-webconnectie.

    Okay. Of course, we support the plugin.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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