Menu not showing when I install this plugin

  • Hi,
    Please fix this issue.
    Menu not showing when I install this plugin as below;

    Custom Fields Account Registration For Woocommerce

    • Version:?1.0
    • Author:?silverplugins217
    • Last Updated:?9 months ago
    • Compatible up to:?6.3.4
    • Active Installations:?500+
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @jonghopark,

    Thank you for reaching out,

    Could you confirm if this issue occurs only with the OceanWP theme?
    To test this, please install a default WordPress theme(Twenty Twenty, or a lite theme like Storefront or Hello Elementor) and check the issue again.
    If the issue persists, kindly get in touch with the author of your third-party plugin.

    ____

    If the issue only occurs with the OceanWP theme, kindly share the following info that could help us understand the issue you described better and hopefully help you resolve it:

    1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

    2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.
    You can upload your files using one of the following online services:
    https://postimages.org
    https://imgbb.com
    https://loom.com
    https://drive.google.com

    3. Kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png(you can remove your email address from the content).

    Please keep us posted.
    Thank you,
    Best Regards

    Thread Starter jonghopark

    (@jonghopark)

    Hello,
    It just doesn’t work with Oceanwp. The other themes are all fine with it.
    I tested Astra theme, Storefront theme, and Twenty Twenty theme as well.

    and Mobile and table menu icon displays well not only PC menu text is displayed.

    Thanks,

    Hello @jonghopark,

    Thank you for reaching out,

    Since your third-party plugin uses Bootstrap, you can use the CSS on the following link to solve it:
    https://docs.oceanwp.org/article/506-menu-is-gone-when-using-bootstrap

    I hope it helps.
    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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